A courier brother in Chengdu was asked to leave the company because he received a bad review. How did the courier company respond?

Introduction: Residents of a residential area in Chengdu broke the news that a staff member of SF was asked to leave because of receiving two bad reviews. In this regard, the courier brother said that he felt that this punishment was unfair, and many residents in the community felt unfair for this little brother.

First, the bad review of the courier brother This news was revealed by the residents of the community. The owner of this community is surnamed He. Mr. He said that because of the usual work needs, it is necessary to send express delivery frequently. In this case, he and the courier brother Mr. Yang gradually became familiar with each other. However, one day, during the delivery process, I told Mr. He that I might not be able to deliver his mail at home in the future. After some conversation, Mr. He learned that it was because Xiao Yang, the courier brother, was delivering the courier that day and received two bad reviews. It is precisely because of the bad reviews of these two orders that the courier brother was criticized by his superiors and shouted for him to leave.

Second, the response of the courier company. Mr. He said after learning the news that this decision is unfair, because the courier brother is very dedicated in his work and is very responsible between his husbands every time. The courier brother also felt very wronged, because one of the two bad reviews was because the mobile phone signal was weak and he could not receive the specific requirements of the customer. The other is actually a bad review caused by customer misoperation. For this reason, he was called away by the company, which caused the courier brother to be very depressed. The initial response of the courier company was that there was no obligation to inform the public. Later, more and more people paid attention to this matter, and the courier company had to respond. The courier company said it didn't let little brother resign. I was given two choices at that time. The company didn't take the initiative to dismiss him. Now the courier company has finished communicating with the courier brother, saying that it will not pursue these two bad reviews.

Third, why can the courier brother get the support of the residents? The main reason why courier brother is supported by residents is his hard-working attitude. It is precisely because residents feel his attitude that they will complain for him. Mr. He, a resident, said that it is very unfair for a hardworking person like courier brother to be treated like this because of two bad reviews. This incident also tells everyone that as long as you work hard, you will get unexpected support.