What should I do if I lose my room card in Atour Hotel?

If you lose your room card at Artur Hotel, you can take the following measures:

1. reissue a new card. Ask the hotel front desk to explain the situation. Under normal circumstances, you have to compensate the store for ordering the room card.

2. If you check out and say that your room card is lost, the young lady at the front desk will basically give you a free room card.

Therefore, in Atour Hotel, customer service is paramount, so don't worry about this little problem.