Traditional Culture Encyclopedia - Hotel franchise - When will Zhuhai Changlong open to the public after the Spring Festival?
When will Zhuhai Changlong open to the public after the Spring Festival?
When will Zhuhai Changlong open after the Spring Festival in 2008?
The specific time needs to wait for the end of the epidemic and will be announced as soon as possible.
Announcement of Changlong Resort
According to the announcement of People's Republic of China (PRC) National Health and Wellness Committee (No.1 2008), in order to meet the needs of epidemic prevention and control, and ensure the health and life safety of tourists and employees, Changlong Resort has suspended the opening of its Guangzhou Chimelong Wildlife World, Guangzhou Chimelong Happy World and Guangzhou Chimelong Bird since 20081October 24th 17:00. Opening hours will be announced separately.
For tourists who have already purchased park tickets and circus tickets, Changlong Resort will refund them through the original purchase channels as soon as possible. For details of refund, please refer to www.chimelong.com official website or call the customer service hotline of Changlong Resort Hotel at 400-883-0083.
Please forgive the inconvenience. I wish you a happy, healthy and safe New Year.
Changlong Resort 65438+2008122 October to February 2008 15 Official Direct Sales Order Return Guide for Spring Festival and Winter Holidays.
Orders for traveling in Changlong Resort Hotel from June 22, 2008 to February 22, 2008 can be rescheduled to July 3, 20081day or any time before (hotels and circuses are in limited stock, subject to on-site display); For the unused orders purchased online in Chimelong www.chimelong.com, official website and Chimelong official WeChat "Chimelong Travel" (micro signal: chimelonggroup) or "Happy Chimelong", Chimelong Travel APP and Chimelong Micro during the above period, the refund instructions are announced as follows:
A, back to change operation
1. If you order through Chimelong official website, Chimelong Guan Wei, Chimelong Travel APP and Chimelong Micro official website:
1) tourists who didn't take physical tickets/QR code tickets/didn't check in.
Before the effective date (excluding the effective date), you can open the "Order Details" in the original ordering channel, click the "Apply for after-sales" button, and after reading the "Notice of rescheduling", you can choose to specify a specific game date (select the number of games)/sign-in date to reschedule. After the rescheduling is successful, you can view the latest order details in the original order interface.
2) Visitors who have picked up tickets (physical tickets/QR code tickets) or orders that meet the online free cancellation period conditions but the self-service cancellation period is unsuccessful need to contact offline customer service for processing.
A) Tickets for parks or performing arts booked in the year from 65438+122 October to 15 February must be rescheduled free of charge at the site customer service center of Changlong Park before the effective date (excluding the effective date) (please consult the site customer service for details of rescheduling).
* The final acceptance time of the rescheduling of the customer service center in the park: within the ticketing time on the day when the tickets are valid, the acceptance will be stopped 2 hours before the park closes (if the business hours of the park are 10:00- 18:00, the rescheduling acceptance time will be10: 00-16: 00);
B) Hotel orders booked from 65438+1October 22nd to 65438+February 5th shall be made at least before 17 o'clock on the day after the check-in date through the ITU official direct telephone number 0756-3979688 (business hours: 09:00- 18:00).
At present, the resort reservation service center has received many calls and messages, and the reply may be delayed. Thank you for your understanding and patience. In case of busy lines, visitors can call the reservation service center of Changlong Tourism Resort at 400-8830083 for consultation (09:00- 18:00 in the scenic spot, 24 hours in the hotel), and our staff will provide you with full assistance.
2. If you bought a Chimelong order in the official flagship store of Tmall Chimelong Tourism, please contact Wangwang online customer service directly to leave a message (business hours 09:00- 18:00), and the customer service will reply as soon as possible.
Second, the time limit and rules for withdrawal.
1. Time limit for refund
1) Hotel clean room orders can be returned and changed by self-service before 17:00 two days in advance through the Chimelong ordering platform.
3) Every order that meets the rescheduling conditions can only be rescheduled once online for free (the ticket price on the scheduled date must be the same as the ticket/room price and ticket type/room product on the original broadcast date in order to be rescheduled successfully). If the rescheduling operation cannot be performed after the specified time, the ticket/product can still be sold on the selected date. If the product cannot be sold on the suggested date, it cannot be rescheduled. Please choose another date. After the rescheduling is successful, it is not allowed to reschedule or unsubscribe online again.
4) Because some products are limited by sales date, times and inventory (such as circus theater tickets and hotel housing inventory), public sales are on a first-come-first-served basis. When rescheduling the operation, you need to select a specific date and time; If the product of the product or process is no longer available on the selected date, the date and process cannot be selected and other optional dates and processes need to be rescheduled.
5) Some products, such as circus tickets, may be adjusted after rescheduling. Please pay attention to the on-site announcement or SMS notification.
2. Refund time:
1) online unsubscribe: after the online unsubscribe application is submitted (approved), the corresponding account can be returned along the original payment channel within 10- 15 working days. The specific time is based on the actual arrival time of the third-party payment platform or bank.
2) For offline unsubscribe: within 25-30 working days after the successful application for unsubscribe, the corresponding account will be returned along the original payment channel. The specific time is based on the actual arrival time of the third-party payment platform or bank.
3. Travel orders after February 15, 2008 will be cancelled or rescheduled according to Chimelong Platform Rules (subject to system display and judgment);
Four. If you buy the ticket products of Changlong Resort Hotel or Park on a third-party platform (such as Ctrip, Tuniu, Meituan, Travel Agency, etc.). ).), please contact the channel you purchased before for specific refund rules and procedures.
Changlong group
2000 65438+123 October
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