Traditional Culture Encyclopedia - Hotel franchise - Summary of safety foreman's work in the first half of the year
Summary of safety foreman's work in the first half of the year
Summary of the security foreman's work in the first half of the year 1 Over the past six months, our security department has closely focused on the central work of the hotel throughout the year, actively innovated and continuously improved with a solid work style and pragmatic attitude, and comprehensively completed all the tasks in the first half of the year, creating new achievements for our xx hotel. Generally speaking, our work in the past six months has many good aspects and many shortcomings. In order to make full use of our strengths and weaknesses in our future work, we hereby summarize our work in the first half of the year.
First, the assessment indicators have been fully completed.
In the first half of the year, under the guidance of hotel leaders at all levels and with the joint efforts of all staff, our security department successfully completed the security tasks in the first half of the year. There were no major accidents for half a year. Conduct multi-hour fire safety training for all departments of the hotel. It really played the role of escort.
Second, establish and improve the performance appraisal system.
The implementation of performance appraisal is the need for our hotel to strictly manage enterprises and strengthen management, and it is a strong foundation for implementing the target responsibility system. Combining with its own characteristics, our department directly links employees' salaries and bonuses with their personal work performance, and through continuous improvement of the incentive mechanism, we can maximize the enthusiasm and creativity of employees. While employees take the hotel as their home, the department also insists on being close to and caring for employees, anxious about their worries and thinking about their thoughts.
Three, strengthen management, continuous learning and training.
Nowadays, the competition for talents in the tourism service industry is particularly fierce. Only when the hotel is full of excellent personnel can the management of the hotel flourish. While retaining outstanding talents, the department has strengthened the training for all employees. Has conducted two relatively concentrated theoretical and practical training. On average, one class hour is spent on amateur training every month. After each morning shift, no one left, but took the initiative to stay and train.
Through the training and retraining of employees, the knowledge of hotel awareness, etiquette, public security and fire fighting has been strengthened. The post operation was further standardized, and the standards were unified in view of the irregular operation of individual personnel in commanding vehicles, opening doors and saluting.
Due to the particularity of the hotel industry, the needs of guests often conflict with our work requirements. Some guests don't understand, often abuse the security guards, and even make some excessive behaviors. Our security guards adhere to the tenet of "the guest is the object of service", do a good job patiently and meticulously, never respond to the insults of the guests, but try their best to make the guests get happy consumption. Our department also took the initiative to conduct fire safety training for all departments and outsourcing units, listened to the training opinions of all departments, improved the deficiencies and improved the training quality.
Fourth, strive to do a good job in public security and fire control in hotels.
Our department often conducts inspections and inspections on key parts and departments of the hotel. Seriously eliminate the hidden dangers in dangerous points and key areas that are easy to cause accidents. Adhere to the safety inspection of restaurants and kitchens. Eliminate short circuit of wires, find unsafe factors about times, handle hidden dangers found in time, and report those that cannot be handled truthfully.
Over the past six months, we have strengthened the regular inspection, maintenance and maintenance of hotel fire-fighting facilities and equipment. Keep close contact with the manufacturer of xx fire protection system, cooperate with the manufacturer's personnel to do professional operation training for the personnel of the fire protection center, so that the personnel of the fire protection center can correctly use xx fire protection equipment, care for and maintain xx equipment, and reduce all kinds of faults and problems caused by misoperation; The fire extinguisher has been updated and maintained, the fire-fighting equipment lacking spare parts has been supplemented in time, the fire-fighting facilities and equipment in key parts have been maintained, and the faults have been repaired, thus ensuring the normal use and being foolproof.
Looking back on the work in the first half of the year, I really felt the more severe work situation. However, our security department firmly believes that under the leadership of hotel leaders at all levels, we will closely focus on the annual work of the hotel and make new contributions to the development and stability of the hotel with a solid work style!
Summary of security foreman's work in the first half of the year 2 Time flies, and the first half of the year has passed in a blink of an eye. Looking back on the first half of the year, our work was mixed. In order to give full play to our advantages, overcome our shortcomings and do a good job in the future, the work in the first half of this year is summarized as follows:
I. Internal management
Due to the continuous development of the company, the security team is also increasing. Excellent team is an important guarantee for doing a good job. When recruiting security guards, we always adhere to two principles. First, candidates must have excellent personal qualities, correct quality and good mental outlook. Only in this way can we show the spiritual outlook of our xx property to the society and let more people know about our xx property. Second, resolutely do not recruit people with criminal records to better ensure the quality of our team.
Although we pay attention to staffing, we also pay attention to improving quality. In terms of team building, we adhere to the two principles of emphasizing quality internally and image externally, and organize personnel to carry out emergency training many times, such as military posture team training, polite explanation, fire emergency training, emergency plan drills, etc., and constantly strengthen the quality of security personnel through training. To better provide quality services for owners, establish a good self-image and corporate image, and promote the healthy development of our property management company. During the training, we not only exercised the coordination ability among the players, but also exercised the spirit of teamwork, so that the players can master the basic skills as soon as possible and meet the requirements of the company.
Second, do a good job in the security of the community.
In the first half of this year, the Security Department continued to do a good job in the daily safety management of residential quarters, strengthened the daily safety inspection and inspection supervision and management of residential quarters, conducted regular safety inspections, and focused on strengthening the management of individual residential quarters with many potential safety hazards.
Third, improve their own quality and move the owners with practical actions.
Because the security guards shoulder the public security management of the community, it is bound to stop some illegal acts in the community. However, individual owners are extremely ignorant and repeatedly beat and scold our security guards, which has threatened our personal safety. But we always adhere to the company system, do our best to fight back and scold, and explain to the owners many times. Because our security guards always keep a calm attitude to deal with these problems, we have won the support of the majority of owners and further improved our security work.
For the safety of the community, our security guards standing outside are highly responsible. During their on-the-job 12 hours, no matter whether it is cold or hot, windy or rainy, they stick to their jobs and direct vehicles to go in and out. Especially in the cold winter, some security guards are cold and numb, and never leave their posts. This spirit has been praised by the employees and owners of the company, and has also become a part of our community.
Of course, we still have many shortcomings, but I believe that with the care and guidance of leaders, the help and support of colleagues and the efforts and cooperation of teammates, our xx security will be more perfect and mature.
Summary of security foreman's work In the first half of this year, according to the safety training plan formulated at the beginning of the project, the security department conducted special training for security guards with reference to industry norms, focusing on management quality, service awareness, polite hospitality, professional skills, fire control knowledge and emergency analysis. Through explanation, comments and communication, security guards have different degrees of understanding and improvement in their ideological understanding and daily work. The following is a summary of security work in the first half of the year.
First, give play to the role of superior management and pay close attention to grassroots construction.
1, excellent service, win trust. By introducing Xinchang brand management, strengthening management standards, strengthening on-site supervision and quality inspection of management personnel, the company gradually improved the image of security posts and windows, and constantly improved its quality service level, which was well received by the park owners and won their trust. The property safety management department was entrusted by the owner to assist the company in reception work for hundreds of times. Due to the excellent reception work, the excellent service of the safety management department has been praised by the owners.
2. Prevention first, focusing on monitoring. Under the care and guidance of the company's headquarters, the project department implemented "six prevention" measures such as fire prevention and theft prevention by formulating various safety plans and other fire prevention plans, and no accidents occurred in the first half of the year. The project manager will hold a department manager feedback meeting every day to inform the situation and put forward requirements. The security department arranges cadres and employees to check frequently and strictly prevent and control, and implements group defense, group inspection and group treatment with the cooperation of relevant departments to ensure that the park is foolproof.
3. Improve the facilities and get ready. Through the on-site guidance of the company's leaders, the security department has continuously improved the fire prevention scheme, equipment and facilities, and inspection and maintenance of fire-fighting equipment. Make a maintenance plan for the fire-fighting facilities and equipment in the park, so that the fire-fighting facilities and equipment in the park can operate normally and prolong their service life. In the first half of this year, the photoelectric detectors in the park have been professionally tested, the fire-fighting facilities and equipment have also been strictly inspected, and the inaccurate alarm points of the smoke detection system have also been professionally tested in advance. Ensure the smooth and normal use of the line, and supplement and replace the emergency evacuation lights and safety exits in the hall.
Second, strict management, improve quality, change ideas and innovate management.
The Safety Management Department shall conduct on-the-job training for security guards according to the monthly plan, and do a good job in training front-line security posts. Carry out practical work training and assess by stages and contents. Through training, improve the overall quality of security guards, improve the service level and improve the satisfaction of owners. Through training, improve the overall ideological quality, service attitude and business skills of security guards. Based on the principle that ideological work is the lifeline of all work, combined with the characteristics of project management service, according to the requirements of the project department and the actual situation of the security department, we will guide the security personnel to keep pace with the times, improve their quality and change their concepts.
The security department should educate security personnel to have a sense of urgency, self-motivation and vigor. Property management service is not high-tech, and there is no profound knowledge. The key lies in people's subjective initiative and sense of responsibility, the loyalty and professionalism of the company, and the understanding and application of the true meaning of management and service. The Security Department encourages everyone to take the initiative by setting up excellent pacesetters, to show their value and feel the joy of life in the process of completing the management and service work entrusted by the project.
Through ideological education, the ideological and moral quality of security guards has been improved, and a number of outstanding security guards have emerged, which have been praised by the owners in writing. Through the exploration of work practice, the security department also created the standard of "Property Security should know and know" and submitted it to the company headquarters for promotion throughout the company, which not only significantly improved the quality of each front-line security guard in serving the owners and customers, but also benefited other brother projects.
Summary of security foreman's work in the first half of the year. Time flies, and the first half of the year has passed in a blink of an eye. Looking back on the work of our security team in xx Jewelry City for half a year, we can say that we have gained a lot, benefited a lot and learned a lot, but there are also many problems. In the past six months, I have strictly followed the security work stipulated by the company. In order to do a better job in the future, according to the requirements of the leaders, the work of the security team in the first half of the year is summarized as follows:
I. Work aspects
As we are a newly formed team, working in such a large enterprise as xx Jewelry City has great responsibility and pressure. In order to accomplish our mission, since the establishment of the safety team, we have adhered to the principle of "two-handed" team building: one hand pays attention to staffing and the other hand pays attention to quality improvement. While introducing players through multiple channels, we attach great importance to the improvement of the overall quality of players. After each new team member comes in, we should organize a safety professional quality training for half a month. At the same time, we also specially invite xx experts to teach the team members the knowledge and skills of fire fighting, so that the team members can master all the basic skills as soon as possible and meet the requirements of the post. After the team members take up their posts, we also insist on skills training two days a week, rain or shine, hot and cold, and constantly improve the professional quality of the team members.
The key to an orderly and fruitful work is to rely on a scientific and applicable system to ensure that "there is no Fiona Fang without rules". After the formation of the team, we introduced a set of strict and practical duty, study and training systems, implemented paramilitary management for the team, standardized everyone's behavior with the system, and ensured the completion of work tasks with the system. For example, the team members on duty must arrive at their posts 15 minutes in advance for handover; Team members must March in procession to and from work, fully demonstrating the quality and charm of soldiers.
Because our players come from different places and positions, their comprehensive qualities, personalities and hobbies are different. More importantly, they are all young and energetic, which is not only the need of our security work, but also the need to pay attention to in our daily work and life. Young people have great plasticity and variability. Therefore, in the team building work, we should carry out ideological and moral construction throughout and persevere.
In terms of working methods, we should flexibly insert ideological education into class meetings and business meetings instead of training, talk with team members individually, carry out typical case education, hold flag-raising ceremonies and other forms to implement ideological and moral education flexibly and variously. For the problems and mistakes in the work, it is required to report them in time. If there are mistakes, they must be corrected. If there are mistakes, they must learn from them, cheer up and improve their work. Various forms of ideological and moral education have achieved practical results. No matter at work or in daily life, our team presents a gratifying situation of "three more and three nothing". Namely: more active work, less passive response; There are many hardships in doing things, no bargaining; Many people do good deeds, but few break the law.
Second, work experience.
We are engaged in security work in xx Jewelry City. Our security work must keep pace with the times, not only to keep up, but also to stay ahead of the development of the jewelry city, one step ahead and one step ahead, otherwise it will be passive and problems will arise. Therefore, we should try not to be disturbed by habitual thinking and experience in our work, proceed from objective reality, critically accept new thinking, persist in constant innovation, and regard innovation as the soul and motivation to do a good job. The first is the innovation of work content. We didn't stop at boring system requirements and preaching to players in our work, but infiltrated the work level into the life level, from appearance to heart.
We adopt the education method of typical cases and try our best to guide team members to constantly update their concepts. For example, there are some typical positive and negative cases in the newspaper, which have certain persuasion and education functions in the company. We all organize team members to study and get twice the result with half the effort. Make most team members' attitude towards work change to the direction of respecting their posts and loving their careers. Working methods are particularly critical in the work. Facing the ever-changing working environment and requirements, we constantly innovate our working methods, making our working methods from serious to flexible; From single to diverse; From meeting to normalization; From preaching to talking and caring. This beneficial innovation attempt has been proved to be effective and successful. Many players can consciously dispel the temporary concept, establish the idea of long-term combat, and make themselves more at ease and work hard.
Iii. Existing shortcomings and future efforts
Looking back on our past work, we can clearly see our own gaps and shortcomings while making achievements. Because the players come from all directions, the comprehensive quality is uneven; Our working methods need further innovation and improvement; There are still some unsatisfactory places in the work. These, we will make up our minds in the future work, overcome and improve, and do our best to do better and better in the future work.
The future work requirements will be higher and more difficult, which puts forward new and higher requirements for our work. We must face up to the reality and admit the difficulties, but we are not afraid of them. We will face up to the difficulties and do a good job. Let the company leaders be satisfied, let the leaders of Jewelry City be satisfied, and let the leaders, merchants and customers of Jewelry City be satisfied.
Summary of security foreman's work In the first half of this year, under the guidance of leaders, with the cooperation of various departments and the efforts of departmental employees, the security department successfully completed various tasks. The work in the first half of this year is summarized as follows:
First, deploy holiday safety work
Make safety and security work plans during various festivals. Hold a safety mobilization meeting on the eve of the festival and training on the safety guarantee work plan during the festival. Do a good job in pre-holiday safety inspection In order to ensure the safety of the building during the holiday period, the building and the comprehensive building will be comprehensively inspected in batches, and the identified safety hazards will be notified to all departments for rectification in time. Put forward management opinions on the safety management of tenants in the building during the holiday season to ensure the safety of operation during the holiday season, and strengthen the inspection of internal security inspectors to ensure the safety during the holiday season.
Second, personnel, goods and vehicles access management
After the establishment of the new access control system, the implementation is good, basically putting an end to the distribution of small advertisements, selling goods and other acts that affect the normal office order, effectively reducing illegal and criminal acts such as theft, and ensuring the personal and property safety of personnel in the building and the comprehensive building and the stability of office order.
Standardize the entry and exit management of foreign personnel such as express parcel delivery, food delivery, visits and petitions. , and formulate corresponding handling methods, such as the handling of parcel delivery personnel. In view of the large number of people, the security department requires the sender to park the vehicle in the designated area, and the sender and the front desk contact the owner to get something downstairs. It is forbidden for the sender to enter the building and complex building to prevent him from wandering on other floors or selling business after delivering the goods.
With the favorable cooperation of the parking lot personnel and other staff of the security department, the parking lot is orderly, the main roads are smooth, and there is no road congestion caused by occupying roads. The security department has strengthened the management of non-motor vehicles in buildings and complex buildings. In view of the phenomenon that non-motor vehicles are parked in disorder, an area is set aside around the bicycle shed and the building for parking non-motor vehicles, so as to prevent road congestion caused by parking non-motor vehicles in disorder and reduce the occurrence of public security cases.
Third, fire safety and equipment and facilities
In order to ensure the fire safety of the building, the Security Department distributed fire safety information to tenants, produced fire safety and public security exhibition boards, displayed and publicized fire safety and public security work, posted posters and signs prohibiting the discharge of fireworks and firecrackers in the lobby, produced fire and earthquake publicity materials and distributed them to all units for publicity and training. Conduct annual inspection of fire extinguishers in buildings and complex buildings, and replace those with unreasonable configuration.
Fourth, the training work
Adhere to the weekly meeting of the department, all majors summarize last week's work, improve deficiencies, deploy this week's work, discuss and decide major issues, clarify ideas, define goals, and divide responsibilities, so as to prepare for the implementation of work objectives. In order to help new employees get familiar with the company and the project as soon as possible and integrate into the new working environment, the Security Department has conducted theoretical training on the ideology and professional skills of new lobby posts and foreign security team members, and conducted irregular military posture and military capacity training for employees. All employees are trained in job skills, and the security department conducts fire drills for all employees to improve their fire safety awareness and professional quality.
Summary of the work of safety foreman in the first half of the year. In the first half of the year, with the care and support of the leaders, with the help of comrades and with the joint efforts of all comrades, the tasks assigned by the leaders were well completed, and the gains in study, ideological progress and professional improvement were achieved. All general practitioners are conscientious, conscientious, fearless, pioneering and enterprising, and have enhanced their overall awareness and concept. The work in the first half of this year is summarized as follows:
First, strengthen the ideological construction of the team and improve their business skills.
With the development of our company. Security work is more important, and leaders at all levels also put forward higher requirements for security work. Therefore, as security personnel, we should not only study hard to improve political literacy, firmly establish the overall concept, but also pay attention to strengthening study and constantly improve our professional level. Strive to be politically assured and professionally capable, and adhere to prevention first in work, combining fighting with prevention, patrolling and guarding, and focusing on protection. Very good performance of their duties.
Second, respect the post and love the industry.
Because of the particularity of security work, it is difficult to distinguish between going to work and getting off work, going to work and resting. Because of this, I pay special attention to respecting posts, loving work and selfless dedication, and ask everyone to talk about the overall situation, work, style and dedication. As the saying goes, hard work pays off. Through the joint efforts of the whole department, the Security Section has become a good window for our company. Because from the visit of personnel to the entry and exit of vehicles; From security to the configuration of fire facilities; From personnel safety management to hygiene and cleaning, I have been civilized, scientific, strict and efficient, so I have been well received by employees.
Third, strive to realize the safety and accident-free work of the safeguard section.
With the opening of xx, leaders' visits and meetings are increasing day by day. In addition, I have never been engaged in security work before, so it is really not easy to make efforts to ensure that security work does not have an accident; I really feel the pressure and challenge. But after all, I have the full trust of leaders and the strong support of comrades, and I also have a passion to turn pressure into motivation and conditions into opportunities. And take effective measures to finally put the trust of leaders and everyone's hopes into practice, and establish a unified deployment system such as night duty system, guard etiquette system, telephone call back system, and public security patrol system. Set up duty room and public security linkage telephone. If problems are found, it is required to arrive at the scene of the accident within 5 minutes. The management and use of fire safety facilities are more scientific and standardized by setting posts and responsibilities and knowing well about the fire facilities placed in all places in the hospital.
Although with the care and support of leaders and the help of comrades, my work has achieved certain results, but there is still a certain gap between the requirements of leaders and the hopes of comrades. At work, there are still some unsatisfactory places. In particular, the study on the law of security work is not enough. I will learn from it and sum up my experience. In the second half of the year, I will further strengthen the company's security work under the leadership of the leadership, so that every work can be implemented and nip in the bud. Ensure safety and no accidents, so that the company has a good working and living environment.
Summary of safety foreman's work in the first half of the year VII. Main achievements
1, to ensure that the enterprise has no safety management accidents in the first half of the year.
In the first half of the year, the security department continued to do a good job in the implementation of daily safety management of enterprises, strengthened daily safety inspection and supervision and inspection, and carried out regular safety inspections to ensure that there were no safety management accidents such as theft, theft and fire fighting in the first half of the year, thus ensuring the normal work and life order of enterprises.
2. Seasonal and phased work has been effectively implemented.
According to the situation of each stage, the Security Department makes full preparations for seasonal and phased work in advance, issues specific treatment plans and preplans for New Year's Day, Spring Festival, Tomb-Sweeping Day, May Day and rainy season, strictly grasps the implementation of specific work, and makes the seasonal and phased work carry out safely and orderly.
3. Actively follow up the preparations for vehicle charging.
In the first half of the year, the Security Department cooperated with relevant departments to actively follow up the preparation of parking fees, issued a parking fee management system, formulated a parking fee management plan, and followed up the administrative examination and approval of enterprise traffic road business licenses and fees, which has been basically completed.
4, safety management work smoothly.
According to the needs of enterprise development, our department began to arrange security personnel to be stationed in xx, xx, to be responsible for security management in the region, and to increase or decrease posts according to the site conditions. Now, the number of people stationed has increased from XX to XX, which ensures the smooth development of on-site security management.
5. While doing a good job, try to play the role of "administrator".
The security department has done a good job in daily safety management.
At the same time of management, we will conduct a comprehensive inspection of the public areas and buildings of enterprises from time to time, record and summarize all kinds of existing problems, clean and afforest public facilities, report to all departments for rectification, and track the rectification situation.
At the same time, the security department actively cooperates with the work of relevant departments, from cargo handling, water supply and gas supply to cooperation with inspection, supervision and temporary work of various departments. While ensuring their own work, the security department actively and fully cooperates and does its best. In fact, the security department has basically assumed the responsibility of a "manager", and the workload generated by cooperation with various departments other than security management has accounted for a considerable proportion of the overall workload of security.
6. Adjustment and modification of the governance system.
In order to adapt to the change and development of the governance situation, the security department has made a lot of adjustments to the existing governance system and operation process, so that the system and operation process should be practical and laid the foundation for ensuring the smooth and orderly development of the work.
7. Progress in internal governance.
(1) The Security Department adjusted the xx-hour working system to xx-hour working system in xx, which effectively eased the recruitment pressure, reduced personnel expenses, and solved serious problems such as lack of staff, lack of posts, accumulated holidays and so on, which had long affected the governance of the Security Department from the second half of xx to xx. A single post can save about xx yuan per month, and the implementation of xx-hour working system can save enterprises more than xx million yuan.
At the same time, in view of the difference between the xx-hour working system and the xx-hour working system, our department has made appropriate adjustments to some governance systems, ensuring the reduction of personnel costs and promoting the stability of the team without lowering the quality and standards of work.
(2) Team stability has been enhanced, and the turnover rate of security personnel has steadily decreased. In the first half of xx, the security department focused on stabilizing the team, actively strengthened communication and guidance with employees, changed employees' mentality and thoughts, and improved managers' management skills, so that the turnover rate decreased steadily, which was nearly xx percentage points lower than that in the first half of last year.
(3) In the first half of the year, the Security Department adjusted its training ideas, focusing on the overall image, etiquette and service awareness of the team, as well as the application of work initiative, principle and flexibility, which promoted the employees to gradually combine "reason" with "courtesy" and "reason" with "softness" when dealing with post problems, and achieved certain results.
Second, the main shortcomings and problems
The incidents of 1 and 1 month reflect the misunderstanding of the security department in the past, the lack of legal awareness, and the serious shortage of combining principle and flexibility in dealing with problems, which led to the change from initiative to passivity and caused great losses and influences to enterprises. This is a painful and profound lesson for the security department. After the incident, although the whole situation has been improved through a series of compulsory awareness indoctrination and practical training, some employees still have practical ability.
2. As a safety management department, under the premise of ensuring the effective implementation of the primary responsibility of "safety" and ensuring the overall safety order of the enterprise, the image, etiquette, work and service attitude of the team, as well as the initiative, principle and flexibility in dealing with problems, are the key points to determine the overall image and reputation of a team. In the xx and xx months after the overall stability of the team in the first half of the year, the Ministry of Security has done a lot of work in these areas, although there have been some progress. However, it is still far from the goals and requirements. Employees are not very smooth in actual operation, the foundation is not solid, and the atmosphere created is still not solid. Doing a good job in training and performance appraisal is the key to solve these problems, which is a long-term work of the security department.
3. The practical application effect of intelligent system. The first-phase intelligent system is still completely paralyzed, the second-phase intelligent system, especially the visual intercom access control system, has not been used truthfully, and the enterprise is still in a state of relying on civil air defense management. This is a problem that the security department needs to cooperate with the project and customer service to follow up.
4. The problem of underground parking engineering has not been effectively solved. The problems of water seepage, water leakage and drainage in the early stage of the second phase of underground parking lots in various places are still serious. Although it has been repaired and rectified many times, it has not been effectively solved.
Third, the work ideas for the second half of the year
1. Take safety governance as the first priority, understand the safety trends of enterprises and surrounding areas, do a good job in the implementation, inspection and supervision of daily safety governance, and ensure the safety and order of enterprises.
2. Establish good communication channels with employees, improve governance capacity, strengthen communication with employees, master employee dynamics, and take timely measures to promote the further stability of the public security team.
3. Actively cooperate with enterprise administrative governance, implement performance governance system, effectively implement rewards and punishments, and improve employees' work enthusiasm and competitiveness.
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