Traditional Culture Encyclopedia - Hotel franchise - What does a shop assistant do?

What does a shop assistant do?

Question 1: What do shop assistants do? Shops or counters sell goods. People who sell clothes and milk tea are salespeople, who have mainly worked in fixed places.

Question 2: What does a shop assistant do? This paper briefly introduces the work content of a shop assistant around the question of what a shop assistant does for reference. The daily work of shop assistants can be divided into three major points, namely, serving customers, patrolling stores and carrying goods. 1. Serving customers and serving customers are mainly reflected in the following three points: 1. Pay attention to the customer's opinions and tell the supervisor. 2. Serve customers with a cordial and enthusiastic attitude. 3. Work in the store and help customers solve problems at any time. Any defective goods (damaged, illegible, missing parts, deformed, etc.). ) should be immediately removed and returned or disposed of. 2. The main work of shop patrol is as follows: 1. Pay attention to the damage and abnormality of equipment or electrical appliances at any time, and immediately notify the manager to deal with it. 2. Keep the working environment clean and tidy. 3. reconfirm whether all the shelves have been displayed before noon. 4. Check whether the store is fully displayed after lunch break. 3. handle the goods. The main contents of handling goods are as follows: 1. Check the quantity in stock (by computer). 2. Prompt logistics for goods that have not arrived. 3. sort out the return and prepare for the return. 4. Handle the goods that have arrived. 5. Confirm whether the arrival has been processed before noon. In addition, what sales staff need to do before leaving work: 1. Make sure that the shelves in the store are fully displayed. 2. Confirm that the goods that have arrived have been processed. 3. Report the special events of the day to the manager on duty. 4.

Question 3: What are the responsibilities of supermarket salespeople?

1. Ensure the sales and supply of goods in stock, clean up the end shelves, stacks and shelves in time and replenish the supply.

2. Keep the sales area clean (including shelves and commodities).

3, keep the channel open, no empty card board, garbage.

4, according to the requirements, pattern row surface, do row surface neat and beautiful, full shelves.

5, timely recovery of sporadic goods (orphan goods) and deal with damaged packaging goods.

6. Make sure that every commodity in the sales area has the correct barcode and price tag.

, the shelf life of the goods (first in first out)

8. Sort out the returned items in advance and go through the return formalities.

9, smile service, polite language

Main work:

Replenishment: when replenishing, check whether there is a bar code. Check whether the price tag is correct, including the price check of DM goods. Ensure that the goods correspond to the price tag one by one. Send the empty paper to the designated place after the goods are repaired. Replenishment must be timely, and there must be no empty shelves in stock. First-in, first-out should be done during replenishment, and the smooth passage should not be affected during replenishment.

Tally: check whether the goods have barcode, printed shelf life, approaching shelf life or expired, damaged, etc. And handle it in time. Check the arrangement of noodles: whether the goods are oriented to customers and whether the noodles are arranged neatly. You can't change the layout at will.

Price card check: whether the price card is aligned with the goods one by one.

Cleaning: Clean goods, shelves and cabinets regularly and irregularly. The shelves are required to be free of dust and oil.

Promote sales, control losses, calculate daily inventory, sales volume and purchase volume. Recover orphan goods in time. Patrol shops to prevent theft.

Price label: according to the specification requirements, print labels and paste bar codes. The price tag must be placed in the middle of a row, and the defective price tag must be replenished in time. The remaining bar codes and price labels should be collected and destroyed. The bar code should be pasted in the proper place.

Inventory: Inventory is conducted on the last day of each month, and all employees must attend. Ensure the accuracy of inventory results during inventory.

Auxiliary work:

Service: patiently answer customers' inquiries, don't bother when customers choose goods, and solve some customer disputes in time. Stop customers from violating the store rules: unpacking, smoking, bringing pets in, etc. Seek help or report to the supervisor in time for unresolved problems.

Equipment management: Sealants, rags, cups and other items should be placed in designated locations. Materials such as shelves are recovered and put into storage in time.

Market adjustment: make market adjustment according to the company's requirements and the time and content arranged by the supervisor. Municipal materials should be true and effective.

Work log: clear and easy to read. Completed and unfinished work must be listed.

God, I feel that supermarket salespeople are busier than the UN Secretary-General. ...

Question 4: What should a novice shop assistant do? 1 Lou is right. Listen to him. As for how to do this job well? It's important to see through each other's psychology. Beginners should learn more from your colleagues, ask more questions and think more. Communicate with each other and relax. Think of customers as your good friends. Study hard, just like you sell yourself.

Question 5: What does a bank assistant do? He handles business at the counter.

Question 6: What do salespeople in supermarkets mainly do? What is the job of a salesperson? They sort out the goods on the shelves, replenish the goods in time, feed back the shortage of goods, ensure that the goods are in good condition, answer customers' questions for customer service, and give customers some help when necessary.

Question 7: What do salespeople mainly do? How to do a good job? Salesman's business is learned from the market, not from books.

I once collected an article about the confession of an old salesman.

Take it out and share it with you.

I hope it helps you.

1. When chatting with customers, you don't need to talk too much about technology and theory, but today's news, weather and so on. Therefore, salespeople must read more books and magazines about economy and sales, especially daily newspapers, so as to understand the news and news events of the country and society, which is often the best topic, so that we will not be considered ignorant and knowledgeable when visiting customers.

2. About the salesman's four hours in the evening. A salesman's achievement depends largely on how he spends those four hours in the evening. The worst salesmen watch TV at night, or complain, go out to play, etc. Such a salesman is worthless. Ordinary salesmen go to customers for entertainment, drinking and chatting. Such salesmen will have orders, but I personally think it is difficult to achieve high success. A good salesman arranges information, analyzes customers and makes plans at night. This kind of business is good and should have a bright future. I think the best salesman insists on reading for an hour after finishing the salesman's work. I think this kind of business is very promising and I can be a boss in the future.

3. About the salesman himself. Many people think that salesmen should be tall and handsome. A salesman must be eloquent and articulate, and it is good to spit out the oil in his mouth. Salespeople must be able to smoke, carry cigarettes with them and give them to everyone. Salespeople must know how to drink, white wine and beer. Actually, I don't think these are important. My personal height is less than 160MM. When I first started my business, I felt very inferior, and I was not fluent in speaking, let alone eloquent. I never smoke. I can drink one bottle of beer at most, and I'll get drunk if I drink too much. But diligence can make up for it. When I started my business, I was in Huizhou for the first three months. I took some clothes and went to my brother's factory in Dongguan for a few days. An industrial zone, a series of industrial zones. In this way, I walked for three months, and several customers ran away, but a pair of leather shoes were rotten, and people were as black as black charcoal heads. Now that I have opened my own factory, I often ask the salesman if he was killed in the first three months, and then I can get through it. So the business office is outside the factory.

About finding customers

The first three months of entering the company is the most crucial three months to test the success of the salesman, which can be said to affect the salesman's future business work. The first one is how to find customers, about how to find target customers. Generally speaking, after a new salesman enters a new company, he will find his own customers to visit after he is familiar with the product knowledge 1 week. If there is no business manager or boss to provide customer resources at first, you can find customers by the following methods.

1, Yellow Pages, there are many yellow pages in general companies, such as Shenzhen Yellow Pages. We can find our original target customers according to the above classification. Now there are many professional industry yellow pages in Shenzhen, such as home appliances yellow pages and toys yellow pages. Salespeople had better find such yellow pages to collect first-hand information. These yellow pages are generally available in large libraries. You can take a notebook and copy it there.

2. Browse job advertisements, just like in Shenzhen, Shenzhen Special Zone Daily has a large number of job advertisements, and Southern Metropolis Daily has job advertisements every Monday. We can get the customers we want by reading the job advertisements. We can also go to the nearby job market. The general recruitment market will post the name and type of work of the daily recruitment unit at the door. We can also analyze what he does by the type of job he recruits, so that we can find the customers we want. Also, we can visit some big industrial areas. Now almost all factories are looking for jobs, and we can also find them through the job advertisements at their doorsteps. We can also look at online recruitment websites, such as Zhuo Bo Recruitment Network.

The advantages of finding customers from job advertisements are: first, you can find many new customers, because there are many new factories that he just opened or moved here. If we find him first, we will get there first. In addition, manufacturers who can generally recruit a large number of workers are doing well, and they are relatively confident in paying back money after successful business in the future.

3. Network search. We can search through keywords, such as entering the product name of the customer we are looking for in Baidu, and we can find many customers ... >>

Question 8: What are the main duties of a convenience store clerk?

1. Ensure the sales and supply of goods in stock, clean up the terminal racks, piles and racks in time, and replenish the supply.

2. Keep the sales area clean (including shelves and commodities).

3. Keep the passage unblocked and free of empty cardboard and garbage.

4. According to the requirements, put the row of noodles into a pattern, so that the row of noodles will be neat and beautiful, and the shelves will be full.

5. Recover odds and ends, and deal with damaged packaging items in time.

6. Ensure that every commodity in the sales area has the correct barcode and the correct price card.

7. Organize the inventory area to make the goods clear, safe and orderly.

8. FIFO, and check the shelf life.

9. Arrange the return in advance and handle the return formalities.

10. Smile service, polite expressions

Main work

I. Supplementary funds

1. When replenishing goods, be sure to check whether there is a barcode on the goods.

2. Check whether the price card is correct, including the price check of DM (promotional) goods.

Commodities and price cards should be in one-to-one correspondence.

4. After the goods are repaired, the cardboard should be returned, and the empty cardboard should be sent to the designated cleaning point.

5. The new goods must be put on the shelves on the day of arrival, and all the goods in stock must be marked with the article number, trade name and receiving date.

6. Replenishment must be timely, and there must be no empty shelves when there is inventory.

7. Replenishment should be first in first out.

8. Check whether the packaging of the goods in stock is correct.

9. During the replenishment operation, the smooth passage cannot be affected.

Second, tally

1. Check whether the goods have bar codes.

2. The goods face the customer and are neatly stacked on the perimeter.

3. There is a one-to-one correspondence between commodities and price cards.

4. When there is no replenishment, the inventory cannot be piled up on the channel.

5. It is not allowed to change the layout at will.

6. Handle damaged/unpacked goods in time.

Third, promote sales and control losses.

1. Fill in the "Three-level Quantity Account Record" according to the company's requirements, and regularly and accurately calculate the inventory, sales volume and purchase quantity every day.

2. Timely recovery of sporadic goods.

3. Implement post responsibilities and reduce losses.

Fourth, the price tag/barcode.

1. Print the price card and barcode according to the specifications.

2. The price card must be placed at the far left of this row, and the defective price card must be replenished immediately.

3. The remaining bar codes and price cards shall be collected and destroyed.

4. Barcode should be pasted in the proper position.

Verb (abbreviation for verb) clean.

1. The passage should be free of empty cardboard, waste paper and broken articles.

There is no dust and oil on the shelf.

The sample is clean and the goods are free of dust.

Six, the whole warehouse/inventory/inventory

1. Keep the warehouse clean and tidy, and the goods in stock must have an inventory list.

2. All stocks should be sealed.

3. The goods in stock should be packed regularly, clearly and safely.

4. During the inventory, ensure that the inventory results are correct.

auxiliary labour

I. Services

1. Answer customers' inquiries patiently and politely.

2. Don't disturb the customer's goods selection when replenishing and tally.

3. Solve and mediate some customer disputes in time.

4. Stop customers from violating store rules: unpacking, warehousing, etc.

5. Seek help or report to the supervisor in time for the problems that cannot be solved.

Second, the equipment management

1. When not in use, the aluminum ladder in the store should be placed in the designated position.

2. Sealant, packing tape and other items should be placed in the specified location.

3. The tallyman carries: 1 pen, 1 Buddhist monk's knife, a pair of gloves, sealant and some post-it notes.

4. All kinds of shelf accessories should be recycled in time and cannot be placed under the shelves or elsewhere.

Third, market adjustment.

1. According to the company's requirements, the market will be adjusted at the time and content arranged by the supervisor.

2 city data should be true, accurate, timely and targeted.

Fourth, the work log

1. Clear, neat handwriting.

2. Write at the end of the night shift every day

3. Explain the unfinished work, and the early shift personnel must carry out the items listed in the work log ... >>