A 70-year-old man lives in a hotel and neither checks out nor pays. What should businesses do when this happens?

There are two ways to deal with it. One way is to negotiate with the boss. After all, you and your boss are both sides of the deal. Another way is to call the Consumer Rights Protection Center to complain about the hotel. First of all, I suggest you communicate with the hotel. There is no clear law that you have to get the funds again during the epidemic. I suggest you have a good consultation. If you really can't, go to the relevant departments of Bo to complain.

In fact, we should know each other, but as a consumer, first of all, I suggest the hotel know the communication line unilaterally, because there is no clear law in China during the epidemic, and the reply must be voluntary. You can go to the local area to learn more about the local policies, mainly if the hotel has a reply policy or changed the signature policy during this period, and if the hotel promises these policies during the epidemic and still has no choice to respond, then you can choose the relevant department to make a complaint.

Secondly, this can require hotels to take relevant measures to solve this problem as soon as possible, but if you book some hotels through online application, you can also make relevant complaints through application. In fact, it is an irresistible factor for customer service applications to help cope with the epidemic. In principle, consumers can apply it to the platform. In this regard, because the money consumer is the first to click on the platform, and finally deduct the corresponding commission before paying the hotel, it is best to face the customer service score complaint. If there is a customer service catalog, then call for a customer service guide and the like, which is relatively more efficient.

Because the sudden outbreak of the epidemic is force majeure, both parties have not intentionally breached the contract. I suggest mediation, and all parties should bear part of the responsibility for knowing and losing. If the negotiation fails, you can bring a lawsuit or take legal action to the relevant departments. To overcome this difficulty, we also hope that hotels can get to know each other and reach a common solution.