How to make a complaint in English situational dialogue for hotel complaints (2)

Hotel Complaint English Situational Dialogue 4 Mike is talking to the front desk about his complaint in this hotel.He wishes to change to a quieter room.

Mike is talking to the front desk and the hotel manager , he wanted to complain and change to a quiet room.

Mike:Excuse me.Who is the person responsible for handing complaints here?I would like to make few complaints.

Mike:Hello. Who is responsible for accepting complaints here? I would like to make a complaint.

Front Desk: I am the manager here. You can complain to me. How may I help you?

Front Desk: I am the manager here. You can complain to me. What happened?

Mike: Here is the thing. I was woke up by strange noises of the telephone several times last night. Even I unplugged it, it wouldn't stop beeping. I am also not satisfied with the housekeeping service in my room.So I want to change to cleaner and quieter room.

Mike: That’s right. Last night I was woken up several times by strange noises coming from the hotel phone. I unplugged the phone cord and it still kept beeping. Also the cleaning in my room was not very clean. So I hope you can change me to a quieter and tidier room.

Front Desk:I apologize for everything disturbing you.We will give another room to you right now.Please wait a moment.

Front Desk:In response to what you said, I apologize to you Apologize. We will change rooms for you immediately, please wait a moment

Treasure box of commonly used sentence patterns for complaints

　1. Customer complaints

1) There is no hot water /water boiler.

There is no hot water/water boiler.

2) The room is in a smell/too noisy.

The room is in a mess/too noisy.

3) The window curtain is full of dust.

The curtain is full of dust.

4) The pillow cases are stained.

There are stains on the pillow cases.

5) The bathtub/water closet is dirty.

The bathtub/water closet is dirty.

6) The water closet is clogged ant when I flushed it, it overflowed.

The water closet is clogged. As soon as I flushed, the water came out.

7) There are no towels/toiletry items/toilet paper in the bathroom.

There are no towels/toiletry items/toilet paper in the bathroom.

8) My necklace/watch/wallet is missing.

My necklace/watch/wallet is missing.

9) Get me your manager!

Call your manager.

You might also like:

1. Daily English conversation: room complaints

2. English conversation about restaurant complaints

3. Situational dialogue in English for restaurant complaints

4. Situational dialogue in English on the phone at the hotel

5. Basic conversation in hotel English