Traditional Culture Encyclopedia - Hotel franchise - What are the common polite expressions used by hotel staff to guests?
What are the common polite expressions used by hotel staff to guests?
Cross-civilization language:
"Hello", "please", "thank you", "sorry" and "goodbye" are common languages that the staff of tourist hotels must master.
Address: Miss, Lady, Madam, Lady, Sir, etc.
Welcome: Welcome to our hotel. It's been a long journey. I wish you a happy life.
Q: Good morning, good morning, good noon, good afternoon, good evening, hello and so on.
Congratulations: congratulations, happy holidays, happy birthday, etc.
Farewell: goodbye, good night, see you tomorrow, have a nice trip, have a safe trip, and welcome to visit next time.
Apologize: I'm sorry, please forgive me for disturbing you, being rude and so on.
Thank you, thank you very much, trouble, etc.
Commitment: Yes, ok, I see. Thank you for your kindness. You're welcome. It's okay. This is what I should do.
Advisory language: What can I do for you? what can I do for you? Do you need my help? Do you have any other orders? Do you think this is okay?
Common polite expressions:
I have been waiting for you for a long time. The guest said: I am waiting.
The guest arrived and said, Come, get up and go, and said, Let's go.
Please don't say goodbye: stay and ask for an answer: I'm sorry.
Congratulatory: Congratulatory opinion: excellent opinion.
Ask others for help, ask others to do things, please.
Trouble others to say: return the troublesome things to their original owners and say: return them.
Please forgive me: forgive me.
These polite expressions are widely used and become a fixed expression of respect and respect for others, so we should master them well.
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