I heard that a man said he knew the chairman of Air China and asked to get off the plane halfway, which led to the cancellation of the flight. Is it credible?

"Platinum" passengers "outbursts" drag down flight cancellation

1.

"Privileged passenger" is called "knowing the chairman of Air China". If the upgrade fails, they must "get off the plane"

Shenzhen Evening News Reporter Yan reports: The plane is about to slide to the runway. Suddenly, a passenger who claimed to know the "chairman" of the airline with a "platinum card" insisted that he had to "get off the plane" if he was unwell, so the crew had to arrange for all passengers to board the plane again. In the end, the flight was cancelled because of the "weather"-if you happen to fly from Shenzhen to Shanghai by Air China flight CA 1894 on the night of 24th, you will be depressed and miserable by this experience. Last night, the passengers on flight CA 1894, which should have arrived in Shanghai, had to stay in a local hotel in Shenzhen arranged by the airline, sighing for a long night, but they didn't want to sleep.

"Platinum" passengers are dissatisfied and cannot fly business class.

Calling "to know the chairman of Air China" requires "getting off the plane"

Yesterday at 2 1: 50, our hotline received a report that there was a strange scene at the airport, and a flight to Shanghai was dragged down by a "privileged person" known as "the chairman of Air China". There were also passengers on board who broadcast the event live on Weibo. At 2200 hours, the Shenzhen Evening News reporter rushed to the airport. Sure enough, he met several passengers stranded at the airport on flight CA 1894. They were arranged to stay in the civil aviation hotel by the relevant parties.

According to some passengers' memories, passengers on flight CA 1894 boarded the plane normally around 9: 30 yesterday. Near 20 o'clock, the plane has started and seems to be sliding to the runway. However, at this time, there was a dispute in the engine room. Two passengers, a man and a woman, lost their temper with the flight attendant for some reason. After listening carefully, I realized that it was about "seats".

On-site passengers told reporters: The two passengers, a man and a woman, said that they are members of Air China and should enjoy the upgrade service, hoping to sit in the adjacent seats. But the flight attendants said it was difficult to meet the requirements of the two passengers. Finally, even the captain came forward to explain, but the two passengers didn't seem satisfied. Other passengers were calm at first, quietly waiting for the result. But as time goes on, everyone can't wait.

In the hotel, the reporter continued to interview these depressed passengers. They told reporters that the flight attendants also tried to explain the situation to the passengers and said that the crew was handling it. However, the on-board broadcast did not disclose the whole incident, and different flight attendants gave different explanations to passengers.

Around 20 o'clock, the captain announced that the passengers got off the plane. At this point, the discontent that had already spread in the cabin seemed to be ignited. According to the on-site passengers, at that time, the man and the woman were guided to a bus. Other passengers got off the plane one after another, and some passengers surrounded the bus.

A passenger from Beijing told reporters that he heard a passenger ask the man to apologize to everyone. But the man sat in the car and didn't come out. A passenger lost control, pushed open the window and the door and pulled the man out. Another passenger described to the reporter: The man immediately fell to the ground and seemed to be kicked. The lady traveling with him has been trying to protect this man. Then a passenger took out his professional SLR camera and wanted to shoot it, but covered his face with paper. It was not until the police arrived that the man, a woman and two passengers were taken away from the crowd.

The above-mentioned Beijing passenger said: Later, the crew informed everyone to board the plane, but after waiting in the cabin for nearly 1 hour, they still waited for the news that the flight was cancelled due to weather. At about 2 1: 50, everyone disembarked.

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This "farce" overlaps with the fog falling from the sky.

The flight that should have arrived in Shanghai was stuck on the runway.

Meanwhile, according to the flight schedule, Air China flight CA 1894 should have taken off at Baoan International Airport at 19: 45 and landed at Shanghai Pudong International Airport at around 2 1: 50. However, due to the unhappiness in the cabin, the passengers still vented their dissatisfaction to the "privileged people" at the airport at 2 1: 50. At this time, the weather in Shanghai suddenly changed.

The reporter learned from the website of Shanghai Meteorological Bureau that the Shanghai Central Meteorological Observatory issued an orange warning signal of fog at 2155 on February 24: "It is expected that there will be fog in most parts of the city from tonight to tomorrow morning, and some areas have dense fog with visibility less than 200 meters." According to the foggy weather prevention guidelines, airports, highways, ferry terminals and other units should strengthen their dispatch and command, and it is understandable to temporarily cancel flights to Shanghai.

However, passengers on flight CA 1894 may not think so. Their frustration can be imagined-the flight could have arrived in Shanghai before the weather changed, and the so-called "discomfort" of the so-called "Platinum" passengers led to a farce that should not have happened; When the farce dies down, the fog will come and the flight will be cancelled. After several hours of delay in the engine room and airport runway, it will be delayed all night.

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Passengers think that the airline has mishandled it.

The word "privileged" has not been confirmed.

Passengers living in Room 840X of the Civil Aviation Hotel told the reporter, "This can't be blamed on others. Everyone has a deep feeling and can't help it. I think there is something wrong with the airline's handling. " After the incident, several passengers criticized Air China for improper emergency measures.

According to the passengers, in the process of the flight attendants and the captain persuading the two passengers, the on-board broadcast did not explain the reasons clearly to everyone. The crew explained to the passengers that the details were different. The general content is that a male passenger wants to sit with another female passenger, but the crew can't meet their requirements, so there is a stalemate. Some passengers think that such an explanation can easily lead people to focus their grievances on those two passengers.

In addition, when the passengers got off the plane for the first time around 20 o'clock, some passengers worried that this pair of men and women would be condemned by everyone; However, the airline people didn't give them enough protection. There was only one driver in the car, which caused the man to be treated improperly. It was not until the police arrived that the situation calmed down.

Then the passengers boarded the plane again, thinking that they were about to take off, but they waited for the news that the flight was cancelled. A passenger described: At that time, the airport broadcast only said "the weather" and did not even say "I'm sorry". This also makes them very dissatisfied.

The reporter also tried to verify the matter with the police. At 2300 hours, the reporter saw a man in police uniform at the airport. He said that he was unaware of the incident of Air China flight CA 1894. He provided the reporter with the airport public security telephone number, and the duty officer confirmed the situation to the reporter. They have reported the relevant situation to the headquarters office of the airport public security bureau. At 0 o'clock on the 25th, the reporter called the duty phone of the headquarters office of the Airport Public Security Bureau again, and the staff on duty needed working hours to get information from the relevant departments in WeChat official account.

There is no Air China staff at the boarding gate of Building B of the airport. In the civil aviation hotel, the reporter did not find the relevant staff of the airline. Passengers said that they all took tickets to the front desk to check in with their room cards. As for whether one man, one woman and two passengers reflected by passengers are "Platinum Members" of Air China, Air China has not confirmed it.

According to the passengers, the airline informed them that they would take another flight to Shanghai at 8: 30 am on the 25th.

Netizen "Weibo Live"

The farce on the plane-

Platinum passenger

Playing "privilege" leads to public anger

"The plane took off quickly on the slide, and two passengers said they were uncomfortable and dissatisfied with their seats. After the flight attendant persuaded her, she said that I know the chairman of your Air China and I can cancel your flight. Later, she quarreled and said that she was not satisfied with the service. Ask to get off the plane. Finally, the flight decided to return to the security check again and everyone got off the plane. The two were platinum cards of Air China, and the plane was in an uproar. The flight attendant mm looks helpless. " At 20: 28 yesterday, a message appeared in Weibo. The blogger is a famous person in Shanghai. Then, a surprising "Weibo Live" appeared.

20: 33: "The specific situation is that one passenger is in first class, and the other passenger was told by the ground crew that there was no seat when he applied for an upgrade, but after boarding the plane, he found a seat and asked for an upgrade, so he threatened to know your chairman of Air China. This flight is CA 1894, and Air China flies from Shenzhen to Shanghai. Please help me forward it. "

20: 37: "Everyone got off the plane."

20: 40: "Angry people surrounded the car, and two privileged passengers covered their faces with newspapers."

20: 46: "The bus carrying two passengers was kicked away by the passengers and demanded an apology."

20: 53: "Two people were pulled down from the car by passengers, and the male passenger was lying on the ground."

20: 56: "Finally, I hid in a police car and the crowd surrounded the police."

20: 57: "There are still many passengers who refuse to board the plane, and the police don't let passengers get close to those two privileged people."

2 1: 59: "Now the problem is bigger. After 40 minutes on the plane, the captain announced that the flight was cancelled because of the bad weather in Shanghai. Now there are people on the plane, and everyone says it's fake. "

22: 05: "The captain said that the visibility of Shanghai Airport was poor and the flight was cancelled. Everyone was scolded unanimously for lying. I still don't know what's going on below? "

22: 35: According to the blogger, the passengers have been evacuated to the hotel.

23: 19: "Some passengers said that Air China sold an extra ticket in economy class; So one of them was promoted to business class and the other quit. "

23: 3 1: "I also want to ask my lawyer if this is for Air China or something, and how much I should claim. Before all our passengers had dinner, they put us in a shabby hotel with three people in one room. I forgot to say that the first class is a person. "