Traditional Culture Encyclopedia - Hotel franchise - How to complain about Shell Hotel

How to complain about Shell Hotel

Complaints can be made in the following ways:

1. Submit a complaint at Shell Hotel official website or APP: log in to Shell Hotel official website or APP, fill in relevant information, and submit the complaint content and contact information.

2. Call the customer service hotline: You can call the customer service hotline of Shell Hotel to report problems and submit complaints to the customer service staff by phone.

3. Send an email to complain: You can complain to the customer service center of Shell Hotel by email, and the email address of the general customer service center will be published on official website.

4. Complain on social media platforms: You can send messages to the official account of Shell Hotel on social media platforms such as WeChat and Weibo.