Department Setup of Zhu Hua Hotel Group

Generally, hotels have a front office and a back office.

The front desk department refers to the department that provides face-to-face service for guests in the front line, mainly including sales department, public relations department, front office department, housekeeping department, catering department, entertainment department, recreation department and commodity department. The back-office department refers to the second-line department that provides services to guests indirectly without direct contact with them, mainly including personnel department, finance department, engineering department, security department, purchasing department and office. The division of departments is not absolute, but determined according to organizational principles and various factors.

Huazhu Club is a member club of Huazhu Hotel Group and an efficient, simple and warm hotel reservation platform. Meet the diversified needs from high-end to affordable, business and leisure, and provide accommodation, travel, shopping and other services for more than 654.38 billion members around the world. Is your smart, warm and lasting travel companion.