A four-star hotel is a receptionist. What do you usually do?

1.

Receiving guests: greeting, understanding the needs, introducing rooms, arranging rooms, checking certificates, filling in registration forms, collecting advance payment, making room card keys, etc.

2.

Answer questions from in-house or non-in-house guests

3.

Communicate information with relevant departments

4.

Daily data processing

5.

Others (such as large hotels, with clear division of labor; Smaller hotels, one post can do many things)

It doesn't matter if you haven't done it. New employees should be trained and will be taught by teachers after taking up their posts. As long as you are careful, patient and polite, you can do it well.