Meituan B&B customer service phone is manned 24 hours a day

Meituan B&B’s 24-hour service hotline is 400-066-0190.

Meituan B&B is a homestay short-term rental booking platform that was launched in April 2017. With the rich resource support within the Meituan system, Meituan B&B has more than 150,000 active hosts and 720,000 online listings in more than 350 cities across the country.

Meituan B&B focuses on providing travelers with a personalized B&B accommodation experience, and provides B&Bs, hotels, apartments, inns, short-term rentals, guesthouses, and travel accommodations for young travelers to travel. Meituan B&B is characterized by personalized and diversified housing, and young and interesting accommodation.

Meituan B&B Guarantee

1. Room Guarantee

There is no room available at the hotel or the host cannot be contacted at the hotel, resulting in the inability to check in and reserve the room. If you are still unable to check in after verification and coordination, you will receive a full refund and additional compensation with a coupon not higher than the first night's room rate paid for the original order.

2. Compliance Guarantee

When checking in, it is found that the room, layout, etc. are seriously inconsistent with the online description or the facilities are damaged, resulting in the inability to check in to the reserved house. If you are still unable to check in after verification and coordination, you will receive a full refund and additional compensation with a coupon not higher than the first night's room rate paid for the original order.

3. Charge protection

After confirming the order, if the landlord requires additional charges that have not been agreed in advance, and if it is unavoidable after verification and coordination and affects the check-in, the landlord will bear no more than the original order. Additional fees for the amount paid.

4. Hygiene Guarantee

If the room is found to be dirty or not cleaned when checking in, and if the room is still unable to be checked in after verification and coordination, a full refund will be issued.

5. Cancellation protection for special reasons

If you are unable to check into the reserved room due to your own special reasons (death, pregnancy, fracture, hospitalization, etc.) before check-in, you will be issued with a special reason After proof, Meituan B&B will assist in modifying or canceling the subscription, and unavoidable cancellation losses will be compensated with corresponding coupons.

6. Force Majeure Cancellation Guarantee

Due to force majeure such as natural disasters, politics, social health and other reasons, you may not be able to check into the reserved room. If a force majeure event seriously affects the stay or stay experience, Meituan B&B will assist in modifying or canceling the reservation. Unavoidable cancellation losses will be compensated with corresponding coupons.

Reference for the above content: Meituan B&B official website-Meituan B&B Guarantee