Traditional Culture Encyclopedia - Hotel franchise - What should I do if my European cheap flight is cancelled?
What should I do if my European cheap flight is cancelled?
What should I do if my European low-cost flight is cancelled? If your flight is unfortunately cancelled, you can transfer to another easyJet flight for free, or if you want to get a full refund.
You can do this online quickly and easily in three ways:
Just log in to EasyJet.com/ (insert your flight number), log in to our application or go to manage reservations. You need the email address and password you used when you made the initial reservation. If you can't log in or access the Internet, our ground staff can help you at the airport.
In the event of a major accident, such as an air traffic control strike or extreme weather, we advise you not to try to rebook the flight that takes off on the same day, because there may be further interruptions throughout the day.
If you make a reservation through a travel agency or a third party and want a refund, they need to apply for a refund on your behalf, because we can only reimburse the person or company who made the reservation.
Overnight accommodation
If you need accommodation, we will arrange it for you online. Just log on to www.easyjet.com/ (enter your flight number) or log on to our mobile application. If you can't log on to the Internet, our ground staff can help you at the airport.
Yes, we can't provide you with accommodation. If this happens, we ask you to make a reservation and pay, and we will reimburse you for PremierInn, IBIS and Holiday.
Inn, mercure, hotel formula
1, Travelodge or Motel-One and other hotel brands are clean and comfortable mid-range overnight accommodation. Usually a fee of up to 85 pounds (or equivalent currency) is charged per night. If you choose to spend more when these types of hotels are available, we will not compensate you for the difference.
Breakfast (or lunch and dinner)
We will arrange the hotel to provide you with dinner and breakfast (excluding alcohol). When we let you find your own hotel, we will reimburse you for the living expenses of 25 pounds per person per day.
Transportation to and from the hotel
Our hotel will provide transportation between the hotel and the airport. If we can't provide you with transportation, we will provide you with a claim for taxi, bus or local subway service to and from the airport, but it does not include unreasonable expenses such as private limousines.
telephone
We will reimburse you for up to two telephone calls so that you can reschedule your travel plans.
Alternative means of transportation to the destination
If we can't book an easyJet flight to your destination within 48 hours, you can change to another airline, take a train or bus or rent a car. Alternative transportation should be within the price range you paid for the original return flight, or as close as possible to that price range. If we provide you with alternative transportation, but you choose to book it yourself, we will not be able to reimburse you.
Car rental and hotel reservation
If you have booked accommodation, transportation or car rental service through easyJet.com or our application at the same time, please call our customer service team to modify or cancel your reservation.
If you have booked accommodation, transportation or car rental service separately, please contact the relevant supplier directly to modify or cancel your reservation.
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