12 steps of hotel room making process

1. What's the procedure for room service? 2. What are the steps of room service 10? What is the room service standard? 3. 12 What are the steps to make a hotel room? What are the hotel services? What's the room attendant's process of making rooms?

I. Room cleaning (check-out, lease renewal, undisturbed rooms, vacant rooms)

Two, statistics on the day of the handover of housing forms and work.

Third, check-out rounds procedures:

1, get the tenant's check-out information, and knock on the door to enter the room: first check whether the room configuration (linen, electrical appliances are complete or damaged, and the use of paid use items. Is there any damage or serious stain on the porch of the furniture?

2. If the room configuration is damaged or lost, tell the front desk truthfully and the front desk will charge compensation fees.

3, if due to the waiter's mistake, at the end of the furniture damage and the amount of paid use of goods to inform the front desk, then this fee shall be borne by the ward round waiter.

Four, the guest damaged items processing

Fifth, keep your work area clean and tidy.

Six, handling guest complaints

Seven, statistical linen and consumables used on duty that day.

You can consult the elite if necessary.

What are the steps of room making process 10? What is the room service standard?

It is not easy to make a hotel room now. It looks easy and simple. It is good to do simple work every day, but it actually contains all kinds of pressure, especially in making rooms. Making a room involves many steps, which can generally be divided into ten steps. What are the steps of room making process 10? What is the room service standard?

It is not easy to make a hotel room now. It seems very easy and simple. You can do simple work every day, but in fact it involves all kinds of pressures, especially in making rooms. Making a room involves many steps, which can generally be divided into ten steps. These ten steps are indispensable, and the influence will increase linearly. Then the problem is coming. What are the 10 steps in the room making process? What is the room service standard?

What are the steps of room making process 10?

1, the guest room is the cross formula of the room process, and enter-knock on the door to enter the room and open the window for ventilation.

2. The guest room shall make a room flow cross formula and collect-collect garbage.

3. The guest room shall make the cross formula of room process, and cancel the order-remove the dirty linen.

4. The guest room should be made with room craft cross formula, and the bedding should be laid-arranged and the bed made.

5, the guest room to do room process cross formula, wash-clean the bathroom.

6. The guest room should make a room process cross formula and wipe-wipe the dust.

7. Cross formula of guest room production process, supplementary-supplementary items

8. The guest room should make a room flow cross formula, mop the floor and pick up small garbage.

9. The guest room shall make room flow cross formula and check-self-check.

10, cross formula of room making process, departure-departure and registration.

What is the room service standard?

1. The standard of room service is to attend the manager's meeting at the store level, preside over the housekeeping management meeting and relevant staff meeting, convey the arrangement, implement the meeting decisions and instructions from the superior, plan, organize and guide the housekeeping work, and check the completion of the instructions from the superior.

2. The standard of room service is to perform business management functions, supervise the sanitation and greening of room service and public areas, control the operation and management of laundry room, and supervise the washing and ironing service of guests' clothes, cotton goods and uniforms.

3. The standard of room service is to supervise and coordinate the operation of all housekeeping departments, and provide standardized, procedural and high-quality services and personalized service development for guests.

4. The standard of room service is to supervise equipment inspection, research, improve or increase room supplies, operating tools and labor supplies, reduce departmental expenses and maintain the standard of hotel room service.

5. The standard of room service is to formulate departmental staffing, staff training plan, rationally allocate and dispatch manpower, check employees' gfd, labor attitude and work efficiency, implement the provisions of personnel authority, participate in management personnel assessment and work performance assessment, decide on employee transfer, reward and punishment, record exemption, promotion and salary increase, develop employee relations and solve personnel problems.

6. The standard of room service is to check VIP rooms, greet VIPs, visit guests, handle complaints skillfully, develop friendly relations with guests in the same hotel, and work closely with the security department to ensure the personal and property safety of guests.

10 What are the steps in the process of making rooms? What is the standard of room service? There are too many steps to make a room, and every detail contains key factors. This paper has done enough introduction to these. If you have time, everyone must remember it all. As for other service standards that can be ignored, it is not easy to use, just have a look.

12 What are the steps to make a hotel room? What are the hotel services?

The key to being a hotel now lies in service attitude and room layout, but many people still don't understand these two points, especially in making hotel rooms. Complexity is recognized by the public, and the specific specification contains twelve steps. What are the 12 steps for people who want to make a hotel room? What are the hotel services?

The key to being a hotel now lies in service attitude and room layout, but many people still don't understand these two points, especially in making hotel rooms. Complexity is recognized by the public. There are twelve steps in specific specifications, which are very important for people who want to make hotel rooms. So the question is, what are the 12 steps to make a hotel room? What are the hotel services?

12 What are the steps to make a hotel room?

There are 12 steps to make a hotel room. Everyone may have stayed in the hotel. When we stayed in the hotel, it was clean. The staff must have cleaned it before we checked in. Then there is generally a set of procedures for cleaning the room. Professionals know these steps: entering, retreating, spreading, wiping, washing, mending, sucking and checking. Everyone knows that catering hotels are difficult to do, and if you want to do this industry well, you must also have a serious working attitude, and the price must be very favorable and the service must be very thoughtful, so as to gain a foothold in this industry. Secondly, when we recruit waiters, we should also train them.

What are the hotel services?

Hotel service includes the environmental quality of the hotel: environmental quality is an integral part of hotel service quality, which refers to the sensory enjoyment and psychological satisfaction brought by the service atmosphere of the hotel.

Second, hotel services include the quality of hotel facilities: hotel facilities and equipment are the foundation of the existence of the hotel, the support of the hotel to provide services, and reflect the reception capacity of a hotel.

3. Hotel services include complete facilities: the number of service facilities reflects the perfection and supporting degree of facilities. The number of hotel facilities should be determined according to the hotel's reception of tourists and meet the requirements of the hotel's star standard.

Fourthly, hotel services include reasonable structure: the design and layout of hotel facilities and equipment should be carried out from the perspective of convenience for guests.

V. Hotel services include comfort and beauty: the comfort and beauty of facilities and equipment depend on the grade and configuration of facilities and equipment on the one hand, and on the maintenance of facilities and equipment on the other.

It is necessary to have good standardized services as the premise and foundation. Personalized service must be based on standardized service. If we only stay in standardized services and do not develop personalized services, it will be difficult for hotel management and quality level to reach a new level. In addition to high professional skills and professional ethics, waiters should also have strong psychological endurance, analytical judgment and emergency handling ability. In particular, "empathy" stands in the position of the guests, understanding, understanding and caring for the guests. Gradually establish specifications that meet the requirements of personalized service.

12 What are the steps to make a hotel room? What are the problems in hotel service? The standards for making hotel rooms cover a wide range. For these twelve basic steps, it will be good to know some profound influences. After all, the key to making a hotel room is the details. For customers, the living experience can be significantly improved. Generally, more specific service standards will be mentioned in the content, which will definitely help everyone.