What does a room attendant do?

The main tasks of the room attendant are as follows:

1. Clean and tidy guest rooms and bathrooms, workshops, corridors and stairs, and ensure that the rooms and responsibility areas in your charge are clean and tidy, meeting the hotel standards.

2, according to the provisions of the cleaning procedures to raise funds to clean the room. Complete the cleaning of guest rooms according to the cleaning operation procedures and quantity.

3, according to the provisions, fill in the room cleaning work order, timely report to the monitor or directly report to the housekeeping department need maintenance equipment and projects.

4. Collect the guest's clothes in time, carefully check whether each column of the laundry list is filled in correctly, make a record of the guest's clothes collection after verification, and then hand it over to the monitor.

5. Carefully manage the small bar in each room, accurately check the report and open an account and supplement it in time.

6. Take care of cleaning tools and room utensils, and make an inventory of cotton goods once a month.

7. Ensure the safety of the floor master key, and reasonably use and keep the master key according to regulations.

8. When the laundry factory, the food delivery department, the engineering department and the bellboy need to enter the room, they should cooperate.

9, timely hand in the guest's legacy items and books and periodicals, pictorial, etc.

10, politely handle the questions raised by the guests and complete other temporary work.

Responsibilities of the room attendant:

There are three levels of this profession, namely: primary (national vocational qualification level 5), intermediate (national vocational qualification level 4) and advanced (national vocational qualification level 3). Good language skills; Able to obtain and understand external information, analyze, judge and react quickly; Have certain computing ability; It has good action coordination and can complete various service operations quickly, accurately and flexibly.