Traditional Culture Encyclopedia - Hotel franchise - Will the front desk of the hotel be scolded by the leader for issuing the wrong invoice and giving the guest eight yuan more?

Will the front desk of the hotel be scolded by the leader for issuing the wrong invoice and giving the guest eight yuan more?

Will be scolded by the leader. Miscommunication will cause losses to the hotel, which may seriously affect the reputation of the hotel and the trust of customers. Hotel front desk staff should carefully check the price when issuing invoices to ensure accuracy and avoid mistakes. Hotel front desk staff need to have a strong sense of service and responsibility to ensure customer satisfaction and experience.