Is it difficult to work at the front desk of Mo Lifeng Hotel?

I'm staying at the Mo Lifeng Hotel in taikoo hui, Guangzhou. It's great. Waiters, sisters, brothers and sisters are smiling and patient. They are quick to respond to any questions. I asked the front desk privately, and it turns out that there are standard service trainings, which are worth living in. It is not difficult to work, but it is the heart that is difficult. No matter how excellent the work is, it must be recognized by others. It is difficult for leaders and colleagues to recognize. So it's hard to work. The main purpose of our work is to survive, and we can only consider the interests after eating and wearing warm clothes. Don't think so much. Maybe it won't be so difficult to communicate and interact more at work. But everything should be based on doing your job well.