Summary of personal work of hotel employees

* * Since the official opening of the hotel in XX, it has gone through an extraordinary entrepreneurial course of more than X months. Looking back on the year of XXXX, all the staff of the hotel overcame the difficulties such as initial start-up and lack of experience, experienced the test of various large-scale conferences and the reception of important guests, and gradually matured from entrepreneurship and achieved gratifying results. The management mode has initially changed from exploratory management to professional management, the management mechanism has changed from human to systematic management, and the management efficiency has changed from scale benefit to profit benefit. In X months, * * * received the number of guests, created operating income of X million yuan, and realized net profit of X million yuan (excluding foreign contracted income). A lot of work has been done for the hotel, which is summarized as follows:

First, do all the preparatory work carefully to ensure that the hotel opens as scheduled. From the decision of the party group of the city bureau in xx to the official opening of the hotel in xx days, there is only a short xx day. When there is nothing in the hotel, it is necessary to recruit staff, purchase goods, and establish various rules, regulations and workflow. Faced with a lot of preparatory work in these areas, coupled with the lack of experience of the preparatory staff, it can be said that time is tight, the task is heavy, and there are few people. Whether it can be opened on time, like a stone on the heart of hotel leaders, has reached the understanding of * * * without hesitation. The decision of the city bureau party group is an order. Time is tight and the task is heavy, so we must resolutely finish it on time. To this end, a group of hotel leaders actively think of ways to seriously study and understand the preparatory plan, and lead several temporary recruiters to work overtime and work around the clock.

First, the preparatory leading group was established, and four group meetings were held to study and formulate the preparatory work plan; To study and formulate commodity procurement plans; To study and formulate the recruitment and training plan for temporary workers; Set the wage standard for temporary workers; The work priorities and work ideas at the current stage have been formulated. The time schedule of these works is formulated in stages and implemented day by day to ensure the hotel to open on time, which has been well received by provincial and municipal bureau leaders.

The second is to set up a material procurement leading group to be responsible for the implementation of the material procurement plan. With the support and help of the board of directors, in just over ten days, we went out to collectively purchase more than 2,000 kinds of preparatory items in the category of 13, together with comrades from relevant departments such as organ supervision and financial planning. In accordance with the requirements of the clean government regulations, the bulk commodities that need government procurement and control approval shall be purchased by bidding in strict accordance with the regulations, and personnel shall be organized in time.

Third, the recruitment of personnel was completed on time, which is the highlight of the hotel preparation work. Whether high-quality personnel can be recruited and put in place in time is the key to the timely opening of the hotel and the guarantee for the smooth development of the hotel in the future. To this end, we have earnestly done the following work:

1. Make full use of newspapers, radio and television to advertise and let as many people as possible know about the recruitment of Gloria Hotel;

2. Set up a recruitment working group to carefully understand the basic situation of the candidates and strictly check according to the requirements of the hotel;

3. Organize physical examination to ensure the health of employees and avoid infecting patients;

4. The newly recruited personnel have received military training, the main purpose of which is to strengthen the overall concept and organizational discipline of employees. After four days of military training, obvious results have been achieved.

5. Organize new employees to go to provincial hotels for formal pre-job business training. After XX days' internship, the newly hired personnel have initially mastered the business knowledge of the designated position and enhanced their working ability. The whole recruitment training lasted for more than XX days, and * * * recruited and trained more than XX employees of all kinds, which laid a good talent foundation for the opening of the hotel.