What impact will artificial intelligence bring to everyone?

For ordinary workers, artificial intelligence brings two bad news. First, artificial intelligence may cause some people to lose their jobs; Second, artificial intelligence may make employees have no privacy in the company.

First of all, artificial intelligence will bring threats to practitioners in many industries. John Hagel, co-chairman of Deloitte's leading innovation center, believes that in the face of artificial intelligence, owners of private companies are more interested in cutting costs than opportunities brought by technology. A European bank asked an artificial intelligence company to help it lay off employees, cutting 50,000 employees in its business department to 500.

The Economist focuses on the challenges faced by the human resources industry. Will artificial intelligence make HR unemployed? From the analysis of The Economist, it is very possible. At least the number of recruits will be greatly reduced in the future.

First, artificial intelligence can optimize the recruitment process. Artificial intelligence can help enterprises greatly improve efficiency. With the help of artificial intelligence, Hilton Hotel shortened the average recruitment time from 42 days to 5 days. By analyzing the videos of candidates' answers through artificial intelligence technology, we can judge their oral expression ability, intonation, gestures and so on.

Second, artificial intelligence can not only help enterprises manage employees, but also reduce employee turnover. Even the professional HR of a big company can't know all the talents of the company, but for artificial intelligence, this is not a problem.

On average, replacing an employee costs 20% of the company's annual salary, and sometimes even more. A software company named "workday" can predict the possibility of employees leaving their jobs. This possibility forecast includes about 60 factors, such as salary, holiday duration and rotation time of employees' immediate managers. Those who are likely to leave the company will be marked so that the company can try to keep them.

Third, artificial intelligence can also be used to determine the future salary level. An artificial intelligence company is studying how to use artificial intelligence to decide when to raise the salary level of employees according to their performance and comparison with their peers. The person in charge of this company said that this technology will not take prejudice or personality characteristics into account, so it will make the salary fairer.

In the future, there will be fewer recruiters, artificial intelligence can handle many of their previous simple jobs, and the proportion of interviews will be less. At present, in Unilever, candidates will be notified to attend the interview after several rounds of artificial intelligence screening and recording interviews.

McKinsey Global Research predicts that by 2030, there will be 375 million jobs in the world, that is, about 14% of the global workforce may be automated. Bosses need to make a choice, whether they are willing to support and fund employees' retraining and whether they are willing to make time for it.

The second bad news that artificial intelligence brings to workers is that there is no privacy in the workplace. The Economist introduced a technology company in Silicon Valley, which provides "people analysis" service, and its clients include many Fortune 500 companies. Every employee in this company wears an identity badge the size of a credit card and the thickness of a matchbox, and a microphone is embedded in the badge to identify whether they are talking to each other. There are also Bluetooth and infrared sensors to monitor their location. And accelerometers to record their spatial movements.

The company treats its employees in the same way as its customers. The data collected by the employee's badge will be integrated with the information in the employee's email and calendar, and the time distribution of the employee at work will be reflected in a panoramic view.

Artificial intelligence will go further and further aggravate Orwellian panic. This year 1 month, a wrist strap of Amazon won several patents, which can monitor the exact location of warehouse workers and track their hand movements in real time. JD.COM also started an experiment to find the most efficient team and manager by tracking employees' actions, and used algorithms to predict employee turnover.

Although these technologies may sound scary, on the optimistic side, integrating artificial intelligence into the workplace will also bring some benefits to employees and even save lives. Some companies with high-risk working environment began to use computer vision to check employees' safety equipment, such as whether to wear appropriate goggles and gloves before entering dangerous areas.

Ironically, artificial intelligence can help the employees it replaces to find jobs again. Accenture is launching a customized tool, which can tell employees how fragile their current job is in the process of automation, and the system will tell them what training you should receive so that you can develop the right skills in the future.

The head of Accenture said that about 80% people have tried the advice provided by artificial intelligence, although they may have no choice.

The above is the Economist's analysis of how artificial intelligence will affect us personally. Tomorrow, we will pay attention to the opportunities and challenges brought by artificial intelligence to enterprises.