Traditional Culture Encyclopedia - Hotel franchise - What are the service processes of hotel waiters?

What are the service processes of hotel waiters?

Glasses cleaning cloth

When it rains and fogs heavily in winter, guests come into the store to send a pair of glasses cloth. Avoid hot air fogging the guests' glasses and let them wear glasses.

Rubber band

A guest, covered with hair, sent a rubber band and said, "Hello, I'll give you a rubber band for your convenience." It's too hot for guests to eat with their hair on.

Bao Dan mobile phone bag

The guest's mobile phone is placed on the table, and the waiter should take the initiative to take over the mobile phone bag and say, "Hello, let me cover the mobile phone for you to avoid getting oily." Avoid getting water and oil on the guest's mobile phone.

Children and old people send steamed eggs

Steamed eggs should be taken out of the snack room when the children and the elderly are seated. ?

cushion

Old people, children and pregnant women come and take the initiative to bring mats to guests from designated places. Our stools are so hard that the old man can't stand working for too long.

Enbijia

After the guest ordered the waist piece and waist flower, he put the waist piece and waist piece on the spoon and put the spoon on the Abe shelf. This is more convenient for the guests and saves the time for the waiter to wash the waist pieces for the guests.

parking apron

When a child comes, hang an apron around the guest's neck to prevent oil stains from dripping on the guest.

Damozi

After the soup in the pot is boiled, beat the three delicacies first, and then beat the spicy ones. Bowl in left hand, foam in right hand. Gently rub it a few times and it will foam like this, giving people more hygiene and cleanliness.

Dried Chili vegetables

Mix Chili noodles, salt and monosodium glutamate in the right proportion, and then put them on a plate. Chili peppers and vegetables can remove the fishy smell of sheep blood.

Tofu pudding is dead

Whenever a guest orders beancurd, two beancurd dishes will be served on each table, with a modulation number. This is a way for Sichuanese to eat tofu pudding, which is more delicious.

Give a birthday present

Whenever a guest has a birthday, birthday gifts will be given according to different ages and genders. Generally, they are fruit bowls and longevity noodles. Let the guests feel an unexpected surprise on their birthday.

manicure

When the guests come, everyone at each table can have a manicure, and professionals can provide manicure services. Because of the long waiting time and long leisure time, the guests have something to entertain.

adventure playground

The child attendant can guide parents to take their children to the amusement park, but don't say "nothing, I'll help you."

Mainly to facilitate parents to eat, children disturb parents to talk about things.

Send pickles

Whenever pregnant women arrive, send a pickle in advance, mainly for pregnant women who like to eat sauerkraut, reflecting humanized service.

Distribute towels (4 times per table)

After the guests arrive at their seats, hot towels will be delivered within 2 minutes, because guests need to wipe their hands and faces with hot towels from outside to the store.

Vinegar dish

When guests eat cooked shrimp and plate shrimp, garlic and vinegar are used together. The vinegar dish tastes more delicious and has bactericidal effect.

Shrimp peeling

Get the consent of the guests, save the meal time, provide convenience and avoid getting your hands dirty.