How to cancel the hotel room booked online?

1. If you book directly on the hotel website, you need to go to the webpage and send the online cancellation content.

2. If booking is made through Ctrip, E Long, etc. , you must log in to Ctrip E Long. If some reservations need credit card guarantee, fees may be deducted;

If you are not here, it is not convenient to surf the Internet, and it is also convenient to call to cancel.

Extended data

Matters needing attention

Check-in: You must register with a valid certificate when staying in the hotel. Generally, the hotel will charge a certain deposit for some hotel items that you have consumed or damaged (lost) at the hotel when you check in. When you check out, you will return the money with a deposit slip. The amount of deposit depends on the regulations of each hotel.

Precautions:

1. Hotel rooms are generally reserved until 6 pm on the same day, and may be reserved until 5 pm on holidays;

2. If the guest is late for other reasons, please call directly to book the room after the reservation is successful. Credit card guarantee or advance payment is needed in special periods such as exhibitions.

Due to seasonal changes, the room price may be inaccurate. Please refer to telephone consultation or final confirmation.

4. For hotels that need credit card guarantee, the requirements for canceling reservations are different. If the cancellation is made within the valid working days required by the hotel, it is ok. Otherwise, you will not be able to cancel your reservation. If you fail to check in, the corresponding room rate will be deducted from your credit card.

References:

Baidu encyclopedia-hotel reservation