JD customer service: Is Suqian crowded?

Many. As of 2023, 70% of JD’s customer service center employees will be from Suqian. JD customer service uses Wangwang, Qianniu, and online tools to answer buyers' various questions about products, guide buyers, promote products, and facilitate order transactions; they are familiar with the online transaction operation process, including various rules of JD and Tmall, and are proficient in using Taobao Tools; receive buyers in accordance with regulations and procedures and improve conversion rates, while handling orders, customer information collection, shipments, product follow-up visits and product returns and exchanges; responsible for resolving customer complaints and rights protection, and improving buyer satisfaction. Maintain buyer loyalty and continuously improve dynamic ratings; assist supervisors in store network promotion.