What should I do if I book a room with Ctrip and get a notification that there is no room available?

Hello! Thank you for your interest in Ctrip.

If you book a separate hotel through Ctrip, we will send you a confirmation text message after the hotel reservation is successful. At that time, you can go to the hotel front desk to provide the name of the guest and valid ID to check in directly. If you follow up If you have any questions, the editor recommends that you follow Ctrip's WeChat ID (ictrip), click "Microservices-Manual Service" on the menu bar to provide the order number and specific matters, and a specialist will verify it for you~

The editor has another piece of good news! From now until August 31, if you follow and bind Ctrip Travel Network WeChat (iCtrip) for the first time, you will receive 100 Ctrip points. Reply to the word "bind" or "associate" and you will have a chance to win a Philips CVR300 driving recorder.

Scan the following QR code image with your finger to follow, making booking consultation easier~