Wu Qihua's ex-wife stayed in Sanya, and sent a document to lambaste the poor service attitude of the hotel. What's going on here?

Wu Qihua's ex-wife just stayed in Sanya because she was traveling in Sanya, so what people didn't expect was that on August 1 1, 2022, Wu Qihua's ex-wife wrote a document complaining about hotel service. On the internet, as a service group, we are also very angry that we have not done what we should do. And she also said that choosing this hotel was a big mistake for herself. In such a critical period of the epidemic, the hotel's inaction also made residents feel that there was no warmth.

Shi Yangzi said that when the hotel was isolated, every face of the hotel staff was cold, which also made people feel cold. Because many stranded passengers are not so rich, it is said that after staying in these places, passengers may also feel anxious. Hotel staff not only do not comfort customers, but also make them feel indifferent.

Bian Xiao himself thinks that as a service group, he should pay attention to his service attitude. If his service attitude is poor, he will inevitably be complained by customers, and he should bring some warmth to customers during the epidemic. If there is no way to treat customers well during the epidemic, most customers may not choose this hotel after the epidemic. In addition, as a public figure, once you file a complaint, your future business may be greatly affected.

We can also imagine that when we are confused and anxious, the hotel staff are above us, and they don't solve the customer's problems at all, ignoring the customer's needs, which will make us feel that there is no warmth at all in a foreign land. If it is a small series, it may be against the hotel staff from the beginning. They should complain about their poor service attitude. As a service group, we should pay attention to the feelings we bring to others.