Traditional Culture Encyclopedia - Hotel franchise - 5 personal year-end work summaries for foremen

5 personal year-end work summaries for foremen

1. Foreman’s personal year-end work summary

It has been two months since the Spring Festival. Two months is not a long time, but I have gained a lot. I have gained a new understanding of both my professional studies and the development of law enforcement work, which has laid a good foundation for me to formally enter the work role in the next step. I summarize the work during this period as follows:

1. Main tasks completed

(1) Familiar with the office environment, colleagues, and daily work of the team.

Adapting to the environment when arriving in a new place is the first step. In a short period of time, I became familiar with the office environment, colleagues and the daily work of the brigade, adapted to the new job, established a good working relationship with my colleagues, and proactively understood and mastered the daily operations and main work of the brigade.

(2) Participated in the preparation of the 20xx Annual Green Commendation Conference of the High-tech Zone Environmental Protection Branch. When I first arrived at the new unit, I caught up with the 20xx Annual Green Commendation Conference of the High-tech Zone Environmental Protection Bureau, so I participated in the intense pre-meeting preparations. During the meeting, I was responsible for venue layout, personnel guidance, prize distribution, etc. This meeting also allowed me to communicate face-to-face with the environmental protection personnel of the company, and understand their daily work conditions and their views on the environmental protection undertakings of the company where they work.

(3) Assisted in the handling of 12369 environmental complaints at this stage.

Accepting environmental complaints and handling them promptly and effectively is one of the main daily tasks of environmental supervision. Through personal participation, I realized the difficulty of grassroots environmental protection work, but it also made me feel the importance of grassroots environmental protection work. It directly affects the health of people's production and life. I feel extremely satisfied every time I successfully handle a complaint case. Be happy and proud.

(4) Assisted in conducting environmental inspections on several key monitored enterprises in the region.

There are not many opportunities for corporate inspections during this period, so I cherish every opportunity to inspect, listen and watch more, and enrich my understanding of corporate environmental supervision. We mainly inspected BYD, Hi-Tech Heating and other key monitored enterprises in the zone. What I learned most from the inspection is that, firstly, we need to strengthen our professional quality as soon as possible so that we can quickly and accurately find the breakthroughs in environmental protection in the face of complex processes at the micro level. The second is to strengthen communication with corporate environmental protection personnel, make full use of their front-line management of corporate environmental protection, and achieve the goal of not missing any pollutant-discharging company from a macro perspective. , grasp their dynamics in a timely, accurate and comprehensive manner, give priority to prevention, and implement the combination of prevention and control.

(5) Assist in accepting pollution discharge declarations from catering enterprises in the area.

The pollution discharge declaration of catering enterprises is the focus of the work during this period after the new year. I assist Jia Gong in completing this work. I am mainly responsible for the organization of catering declaration guidance meetings, collection and sorting of reports. The supervision of catering enterprises is also a task assigned to me in the brigade's 20xx annual work plan, and I am confident that I will do it well.

(6) Assist in the replacement and installation of office facilities.

Because I have worked on a construction site and am familiar with water and electricity installation, I volunteered to supervise the completion of the office circuit installation and renovation last Saturday. I am sincerely happy to be able to contribute my share to the collective.

2. Shortcomings in work and ideas for improvement

During these two months of work, I also experienced the shortcomings in my work. First, it is necessary to strengthen theoretical study. Although I already have two years of work experience, and the major I studied during my undergraduate degree was environmental protection, in actual work, I realized that what I learned in school is only a way to open a door, a key, and when After opening this door, there is a library inside. All kinds of knowledge are divided into categories. You only need to learn and use it according to your needs.

I took the initiative to study administrative procedure textbooks, normative documents related to environmental protection supervision issued by the State Council, the Ministry of Environmental Protection, Shaanxi Province, the Provincial Environmental Protection Department, Xi'an City, and the Municipal Environmental Protection Bureau since 2006, and also reviewed the laws and regulations that I had previously studied. Review and become familiar again.

The second is that the understanding of work is not deep enough. Sometimes I have some ideas for the development of work, but suddenly I find that others are already doing this and doing it better. This shows that my understanding and development of work are not mature enough. In view of this, I will be more open-minded to the leaders in the future. I asked my colleagues for advice so that I could become competent in environmental monitoring work as soon as possible.

3. Goals and confidence in future work

Through these two months of work, I have a clearer understanding of my future work goals. My work focus in the first half of the year is as follows: The "20xx Annual Brigade Work Plan" is for the supervision of sewage discharge by catering and medical units in the district. Establishing a ledger through information collection is my first step. I will do a solid job in the basic work and lay a good foundation for the development of follow-up work in the future. the basis of. I am confident that under the leadership of the branch and brigade leaders, I will grow rapidly, overcome difficulties, and work with my colleagues to do a better job in environmental protection in 20xx.

2. Foreman’s personal year-end work summary

With the guidance and help of company leaders and colleagues, I strictly demand myself, conscientiously perform the duties of a foreman, and strive to complete work tasks . Reflecting on the current experience and lessons is to lay a solid foundation for future steps. The work of the year is summarized as follows:

1. Clarify responsibilities and perform duties conscientiously.

People often say: "Ability is better than knowledge, method is better than ability, wisdom is better than method, morality is better than wisdom." From this we can see the importance of professional ethics. At work, whether it is an employee or a supervisor, professional ethics is the first priority. Regardless of the position or salary, the most important thing is to clarify your job responsibilities, perform your duties conscientiously, and be responsible for your career. This is a basic quality and the foundation for personal development. So I started from scratch, learned with an open mind, worked hard to improve my professional ethics, set an example, took the overall situation into consideration, and ran my position like a business. If you ask others to do something, you must do it first; if others cannot do it well, you must do it first. Only in this way will others obey you and respect you.

2. Study hard and improve your abilities.

Only with learning can there be progress, and with progress can there be development. Today's society is highly competitive. To have a place in the fierce competition, learning is very important, both for enterprises and individuals. Only by continuous learning can you make better and faster progress and keep up with the development of society. As a cashier foreman, you are first and foremost a cashier. Only when your business level is high and proficient can you win the admiration and support of your colleagues and be able to lead and manage the people under your jurisdiction well. Although I have achieved certain results while working as a cashier, these results are still not enough. With the development of supermarkets, new requirements have been put forward for the work of our cashiers. Only by learning and developing skills can we become more capable. Serve the enterprise well.

Third, manage boldly and improve efficiency.

The ancients said: "If his body is upright, he will not do what he is told; if his body is not upright, he will not do what he is told." The foreman may not be a leader, but he is also in charge of a group of people. I know that it is the trust of the leader that allows me to take on this important task. Therefore, I always have strict requirements on them at work. No matter who violates the company regulations, I will not be punished. If something goes against the person, we will never tolerate it. And always remember: the unit you lead is a whole, and you must use the power of the team to solve problems. Many people are reluctant to delegate certain things to their subordinates. They think that if they are asked to do it by their subordinates, they must explain it to them. They may not understand it when explaining it, and they need to repeat it and then review it. Rather than doing this, it is better to do it themselves. quick. But the key to the problem is that if things continue like this, you will always have things to do, and your subordinates will always do things that you think they can do well. A good foreman is one whose subordinates know how to do things and are able to do them. The strength of a team is not the strength of an individual's ability, but the strength of the work of all subordinates.

It is precisely because I can be strict with myself, manage boldly, and care meticulously in life. I believe in them, fully stimulate their potential, and do my best to do my job well. As the saying goes: "When people unite, Mount Tai will move."

4. Pay attention to communication and improve coordination

The so-called communication refers to clearing each other's opinions. This communication includes two aspects, communication between departments and communication within the department. The company is a whole, and the department you lead is a part of the whole. It will inevitably have contact with other departments, so communication is essential. The purpose of communication is not about who loses or wins, but to solve problems. The starting point and destination of solving problems are the company's interests, and departmental interests are subordinate to the company's interests. Communication within the department is also very important. You need to understand and master the problems in the work of your subordinates, their ideological trends, and even the problems in their lives, to guide, to assist, and to care. You should also take the initiative to report to your supervisor. Reporting is also a form of communication. The cashier's job does not require much physical labor, but it does require carefulness, so the cashier must maintain a good attitude and high energy at all times. Therefore, when scheduling several employees, I always try my best to let the cashiers have a good rest without affecting the work of the supermarket, and also take care of their special circumstances. Reasonably arrange cashier duty and shift changes to ensure efficient operation of supermarket cashier work.

As a foreman, details determine success or failure. I start from reality and start with details. I will never trouble the leader for problems that can be solved at the cashier level. I will also deal with major issues in the supermarket from the beginning. Don't lose any opportunity to ask for instructions and report to the leader. This year, although the work has achieved certain results, there is still a lot of room for improvement. I firmly believe that: "Those who share the same desire will win." As long as I and our cashier work together, we will definitely do a better job!

3. Foreman’s personal year-end work summary

On x, month, x, 20xx, I was honored to join xxxx Pharmaceutical Co., Ltd. and became an intern of the company. Looking back on the internship life in the past six months, I have gained a lot. I would like to sincerely thank the store manager, Sister Luo, and all the seniors. It is precisely because of your support, care and help that I have completed my job well. At the same time, I would like to thank xxxx Pharmaceutical Co., Ltd. for giving me an opportunity to showcase and improve myself. Through this period of work and study, I have made great progress in my thinking and professional skills. The summary is as follows:

1. Harvest and understanding of beauty net names

For me, who is about to graduate, working as a pharmacy salesperson is both an opportunity and a challenge. I was fortunate enough to become a member of the company and worked as an intern at the head office for a month. In the first half month, I felt very uncomfortable. Thanks to the care and encouragement of the store manager and chef, I was able to study the corporate system seriously and constantly improve my professional level and service concept. During this period, I mainly learned the classification, use and dosage of medicines, etc. As an intern who has just started working in the pharmaceutical industry, I have learned from the words and deeds of my seniors at work. While accumulating knowledge, I have also exercised my patience at work. I have realized that I need to be serious, careful and responsible in doing work, and do a good job in every business and service. No. Every customer is extremely important.

During the internship process, I realized that my knowledge, ability and experience were very lacking, so I never dared to take it lightly at work, and always insisted on asking if I didn’t understand. Pharmacy salesperson is a very comprehensive profession and very training. Do cleaning, write plans, communicate with customers, and reconcile accounts every day. Although it is tedious, I enjoy it. I feel that I have truly become a medical worker and I am very proud to provide quality services to patients.

2. Existing deficiencies and directions for efforts

Although I have gained a lot from the internship in the past six months. But since we have just faced society, there are many problems. For example, I often get the usage and dosage of similar medicines wrong. In addition, I just came out of school and I still can't talk confidently when dealing with customers. Sometimes there is nothing you can do with difficult customers. These need to be continuously improved in future work.

Of course, I will not let myself relax. There is still a long way to go. I will work and study harder, continue to improve, obtain the licensed pharmacist qualification certificate as soon as possible, and become an excellent pharmacy salesperson. Provide better service to every customer.

4. Foreman’s personal year-end work summary

Time flies, and in the blink of an eye, it has been more than a year since I came to the hotel. Looking back on the work during this year, I have made great achievements in leadership and With the support and help of all colleagues, I will strictly follow myself and complete my job well in accordance with the hotel's requirements. Through this year's study and leadership guidance, I have made great changes, and the quality of my work has been improved. Now I will work in this year. The annual work situation is summarized as follows:

1. Daily work management:

As a floor foreman, he must have a coordinating role and cooperate with the manager to do a good job in floor management.

2. Strengthen self-study and improve business performance:

Although I am a foreman, I must be excellent. I must learn from managers and books to improve my own quality, and I must be successful in the next year. A certain level of improvement in management capabilities ensures the normal operation of all floor tasks.

3. Problems: There are also some problems and deficiencies during this year, mainly:

1. Some work is not serious enough, such as ward rounds, facilities, equipment and health inspections are not very thorough. in place.

2. Not caring enough about employees, not communicating in time, not understanding the voices of employees, not being responsible enough, and making employees slack.

3. My own management level and theoretical level are limited.

IV. Plan for the next year:

1. Actively and conscientiously cooperate with the manager to do a good job in the daily work of the floor.

2. Strengthen the careful inspection and maintenance of facilities and equipment to give guests a sense of harmony and comfort during use.

3. Strict requirements should be placed on the hygiene quality of guest rooms and reasonable arrangements should be made for planned hygiene.

4. Strengthen energy-saving inspections and teach employees more about energy-saving knowledge.

5. In the future, new employees and employees whose work is not standardized should be taught step by step to improve their professional skills.

In the days to come, I will work conscientiously and diligently, improve the shortcomings and carry forward the advantages, so that every employee can create higher value for the hotel.

5. Foreman’s personal year-end work summary

The past year was a year for the Security Department to improve safety and service quality, and it was also an ideal year for the completion of safety work. For the future The work is progressing smoothly. Now we will review the work in 20xx to sum up experience and find shortcomings. We hope to use our strengths and avoid weaknesses to achieve greater success in the new year.

1. Carry forward advantageous management and pay close attention to grassroots construction.

1. Personnel changes. The original establishment of the Jiayuan Villa Security Department was 8 people (1 director, 1 supervisor, and 6 security guards). In order to further improve the establishment in November, with the approval of the leadership, the personnel structure adjustment was completed this year, and the number of personnel was increased to 9 people. (1 director, 1 foreman, 1 safety officer, 6 security guards), and at the same time successfully completed the handover of resignation and entry personnel within the department and the training of the hotel.

2. Excellent service and win trust. Strengthen security, strengthen security, and strengthen the knowledge of regulations and the use of fire-fighting equipment, and standardize the requirements for security department personnel. etiquette, dress, hygiene, etc. At the same time, the mid-night shift continuously patrols key parts of Beibei and the owner's vehicle safety. Through efforts in all aspects, it gradually improves the window image of the security position, improves its own high-quality service level, and obtains the reputation of the community. The trust and praise of the majority of owners.

3. Focus on prevention, focus on control, and take measures to eliminate hidden dangers. Under the care and guidance of Manager Ni of the Property Office, we formulated an emergency emergency plan, implemented anti-theft and fire prevention measures, and were able to promptly handle and properly resolve the two unsafe accidents that occurred among construction workers this year. On this basis, the Security Department implements group control, group defense, group inspection, group management and other measures to ensure that the safety precautions in the villa are foolproof.

4. Improve the facilities, equipment and equipment to be prepared. This year, the Property Office has equipped the security department with bright flashlights, batons, walkie-talkies, raincoats and other equipment, and has gradually improved the monitoring facilities in the villa area, providing a strong guarantee for safety management. However, there are still problems that cannot be ignored: For example, if there is no water in the fire hydrants and safety management responsibilities are not clear and in place, we hope that they can be equipped in time to ensure the smooth progress of safety work.

2. Strict management, improve quality, change concepts and innovate methods.

1. In accordance with the safety training plan formulated at the beginning of the year and with reference to industry norms and standards, security guards will be held weekly meetings and training, focusing on management quality, service awareness, etiquette, politeness, professional skills, and fire protection knowledge. , emergency response, etc., through explanations, comments, and exchanges, the security guards have improved to varying degrees in their ideological understanding and daily work level.

2. The Security Department conducts on-the-job training for security guards according to the plan, so that the actual work training is evaluated in stages and content, so that each team member can achieve the "four skills" (knowing how to queue and how to use fire-fighting equipment) , know command gestures, know boxing skills). Through training, the overall ideological quality, business quality, business skills, and service attitude have been strengthened and improved.

3. Combined with the actual situation in the villa area and the current situation of the security department, guide the security guards to improve their quality and change their concepts. Everyone is required to have a sense of urgency, self-motivation and responsibility, cultivate team spirit, stimulate the subjective initiative and work enthusiasm of security guards, and at the same time, by establishing outstanding team members, inspire everyone's enthusiasm for learning and striving for advancement. Through continuous exploration and summary in work practice, we have formulated the "What Property Security Guards Should Know and Be Competent" norms, laying a foundation for better serving the majority of property owners.

3. Management of vehicles and personnel entering and exiting.

1. Strictly follow the vehicle entry and exit management regulations, control vehicles in the community, ensure the environment in the villa area, and ensure orderliness and smooth roads.

2. Strengthen the training of security guards in gestures and language.

3. In order to ensure the safety of the owner’s vehicles, a registration system is implemented for external vehicles entering and exiting. The large items brought out are strictly regulated according to the entry and exit registration system, which requires a door pass issued by the property management office. They can be released after inspection. Under strict and meticulous work, there were no car thefts or lost cars throughout the year.

4. Strictly implement the registration system for outsiders and construction workers, apply for entry and exit certificates in a timely manner, strictly follow the requirements of safety work regulations for those left behind on the construction site, do a good job in registration and inspection of personnel, and handle and solve problems in a timely manner if problems are found.

Although the Property Security Department has made certain achievements in its work in 20xx, it still lags behind the requirements of superiors. It needs to continue to learn, accumulate, and summarize experience in future work. Work harder and strive to make new contributions to ensuring the safety of property owners in the new year.

In 20xx, we will focus on:

1. Always implement the policy of "safety first, prevention first", and the specific implementation of various plans is not perfect enough. In this case, the Security Department will continue to follow up and implement.

2. The cultural accomplishment, professional knowledge, management ability, and personal qualities of key personnel are uneven, with some good and some bad. The management specifications formulated by the Property Security Department project have not yet been fully implemented. The Security Department will strengthen efforts to address the issues. Education and training.

3. Service quality still needs to be optimized and improved. The security guards at some positions have insufficient service awareness. According to the situation, the security department will strengthen management to achieve the same service standards during the day and night, weekdays and weekends, and whether the leader is present or not.

4. Recurring problems: There are some security guards at certain positions who are not neatly groomed, are not proactive in etiquette, are not attentive in service, and are not flexible in handling problems. These problems have seriously affected the overall service quality. In the next year, In our work, we will make great efforts to implement it, strive to achieve significant improvement, and achieve good results.