Traditional Culture Encyclopedia - Hotel franchise - How to do a good job in hotel safety management

How to do a good job in hotel safety management

Organize the self-help operating system 1 in case of fire, and notify the police that when a fire is found, the fire information must be transmitted to the fire control center, the person in charge of the hotel on duty, the public security fire brigade and the passengers who need to be evacuated; Call the planned employees to the fire floor to put out the fire. (1) In case of fire, the fire information should be transmitted to the attendant and the fire control center as soon as possible; (2) The personnel on duty on this floor and the personnel on duty in the fire control center immediately go to the scene to confirm whether it is a disaster; (3) When the fire is confirmed, notify the person in charge of the unit and the public security fire brigade, and call the employees of all departments to be present; (4) After the person in charge of the duty unit arrives, it is decided that it is necessary to evacuate and organize the employees present to carry out fire fighting and rescue work; (5) According to the order of the person in charge on duty of the unit, notify the passengers who need to evacuate. 2, evacuation and rescue after the fire, the first problem that must be considered is to organize and direct the evacuation and rescue of people above the fire floor. (1) The division of labor is clear. The responsibility is shifted to the floor attendant, who is responsible for guiding the guests to evacuate to a safe area, escorting the passengers with mobility difficulties to evacuate from danger, checking whether anyone on the burning floor needs help, receiving and arranging the guests evacuated from the burning floor, and stabilizing the mood of the guests. (2) evacuation orders. Evacuate from the burning room and floors above the burning floor first, and then the floors below the burning floor. When evacuating, people with mobility difficulties will be escorted to evacuate from the fire elevator through the safety stairs in the green years. And do a good job of appeasing the guests below the fire floor and advise them not to run around. (3) guide self-help. Guidance and self-help are led by waiters or guided by communication equipment in the building. Organize waiters to encourage or lead passengers to rush through the smoke downstairs along the fire stairs; When evacuating the unscheduled fire stairs, the waiter will lead the passengers to the upper air outlet of the rooftop to wait for rescue, and organize water guns to spray cover; In order to enhance the self-help confidence of trapped people, guide and inspire them to choose the following self-help methods based on local materials: using sheets, curtains, tablecloths and so on. To connect into a lifeline, fasten one end and go down to the next floor along the rope; Close the doors and windows, block the hole to prevent smoke from entering the room, pour water on the doors and windows to cool down, and stay indoors and wait for rescue. (4) Pay attention to safety. Set up sentries on the evacuation route, indicate the direction to the evacuees, prevent the evacuees from straying into the aisle, and persuade the evacuees to evacuate in an orderly manner, clear the roadblocks in time, and keep the roads clear. When using the fire elevator to evacuate people, there should be a special person to operate it, and contact signals should be agreed so as to take rescue measures when the elevator fails. When organizing fire fighting, we must observe the development and spread of the fire in the guest room. Under normal circumstances, it develops horizontally from bottom to top, and then spreads from doors and windows, shafts, holes and other openings. Therefore, when organizing fire fighting, it is necessary to prevent the fire from spreading outward and control the fire in the combustion chamber to put it out. 1) Start the fire pump to meet the fire water consumption of each layer above the fire floor, lay water hoses and prepare for fire fighting; 2) Close the fire doors of the fire zone; 3) Send people to carry fire extinguishing tools to the adjacent rooms and upper and lower rooms of the burning room to find out whether there is the possibility of fire spreading and put out the spreading flame in time; 4) When putting out the fire with water, the water gun should be correctly controlled to shoot water. Generally, the water gun should be sprayed zigzag from the top of the window and then moved back to the corner. After putting out the fire on the roof and the hole, put out the fire at the fire site. 3. Smoke control and exhaust In order to reduce the toxicity of smoke and prevent the spread of smoke, smoke control and exhaust measures must be taken to ensure the safety of personnel and speed up the fire fighting process. The specific measures are as follows: (1) start the air supply and smoke exhaust equipment, and maintain positive pressure air supply and smoke exhaust for the evacuation stairwell and front room; (2) Open the natural ventilation window of evacuation stairs; (3) Lower all passenger elevators to the floor, lock them and prohibit their use; (4) Cover your nose with a wet towel and crawl on the ground. 4, pay attention to explosion-proof, one is to prevent flammable objects from exploding when heated, and the other is to prevent flashover. Therefore, when putting out the fire, we should pay attention to: (1) quickly clean up the flammable items that are or may be threatened by fire outside the building; (2) Spray water on the storage tanks of petroleum products threatened by fire to cool the disaster; (3) When extinguishing the guest room fire, we should adhere to the correct injection method to prevent flashover. 5, high-rise building fire fighting, should organize medical personnel to rescue the wounded in time, and then sent to the hospital for treatment. 6, security alert In order to ensure the orderly work of fighting, evacuation and rescue workers, security measures must be taken inside and outside the building. Security posts, including setting up warning zones and guards at the periphery of the building, the entrance to the first floor of the building and the fire floor. Their tasks are: (1) Outside the building: clear roadblocks, guide all irrelevant vehicles to leave the scene, and persuade passers-by to leave the scene.