Traditional Culture Encyclopedia - Hotel franchise - What is a hotel housekeeper? What do you mainly do? What is the salary?
What is a hotel housekeeper? What do you mainly do? What is the salary?
Preside over the overall work and training of administrative personnel. Implement the principles and policies issued by the general manager, and be directly responsible for the management of personnel, training, logistics and safety of the hotel.
Divide the daily work of the department, organize, inspect and supervise all the staff of the department to carry out the daily work plan and management. Train, assess, reward and punish employees in this department, mobilize their enthusiasm, and strive to improve work efficiency and work level.
Attend the regular meeting and morning meeting of department managers held by the hotel, report the work of the department, preside over the department meeting, and convey and implement the relevant instructions of the general manager.
Deal with employees who violate the employee handbook and hotel management system, and reward those who have contributed.
Assist hotel departments to formulate and revise job responsibilities and operating procedures.
Presided over the formulation of the salary and welfare system of hotel employees and submitted it to the general manager for approval.
Listen to employees' opinions extensively, investigate employees' complaints about personnel, training, logistics and safety, and submit the investigation report and handling opinions to the general manager.
Care about the life of employees, and do a good job of condolence for employees' illness and death.
Formulate relevant confidentiality rules and supervise the implementation of the employees in this department.
Coordinate the relationship with other departments.
Receive relevant visitors.
Review reports, notes and reports sent by various groups. Investigate the appointment, dismissal, transfer and salary adjustment of employees (below the manager) in the hotel department, and submit the investigation report to the general manager.
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