Traditional Culture Encyclopedia - Hotel franchise - What are the jobs of hotel administration?

What are the jobs of hotel administration?

Handle the internal affairs of the hotel, coordinate the relationship between departments and create a good working environment.

1. Under the leadership of the general manager, be responsible for the daily operation and management of the hotel, and be responsible for various operation and management indicators.

2, put forward the hotel management ideas, to help determine the hotel's annual business plan, and guide the implementation.

3. Assist to establish and improve the hotel's internal management system, operation mechanism and various rules and regulations.

4. Coordinate the relationship between departments.

5. Study the market development trend and coordinate the formulation of the price system of hotel service products.

6. Examine and approve the marketing plan of the hotel, and constantly explore the market.

7. Improve the management level and service quality of hotels.

hotel management

Hotel administration involves a wide range, and the general manager is concerned about the work of the administrative office, and personnel and training should be under the control of the human resources department.

Administrative work is very complicated, and quality inspection can be set up separately. Of course, according to the management mode of different hotels, it can be roughly divided into the following categories:

Some people assign the quality inspection supervisor to the human resources department, and some independent quality inspection departments are directly under the jurisdiction of the general manager, so that we can understand all aspects of the hotel more intuitively and comprehensively.

As for the administrative aspects involved, it is more complicated. Eating, drinking and sleeping are administrative aspects. If you want to do these four things well:

1, with certain working experience.

2. A certain level of education.

3. A certain level of management and excellent leap-forward thinking ability.

Maybe personnel and training can be done well, but administration and quality inspection can be done together.