What is the job of a hotel dispatcher?

Generally, he is responsible for the investigation and collection of information in the same industry, such as other hotels’ operations, customer sources, service quality, etc., so that they can adopt corresponding means and methods and adjust countermeasures in a timely manner to keep themselves in the competition. to win, or to learn from each other's strengths to improve their own strength. This kind of work is more or less in the nature of public relations and customer retention, which is quite training.