Traditional Culture Encyclopedia - Hotel franchise - What are the necessary capabilities for hotel management?
What are the necessary capabilities for hotel management?
2. Have good professional basic knowledge, self-study ability and enterprising and innovative consciousness;
3. Master the modern service concept and understand the development trend of modern service industry;
4. Familiar with the business knowledge of the front office, guest room, catering, recreation and other departments of the hotel;
5. Be familiar with the principles, policies and regulations of hotel industry development in China;
6. Have the management and basic service capabilities of hotel lobby, guest room, catering, recreation, exhibition and so on;
7. Have strong computer operation, written expression, interpersonal communication skills and certain professional foreign language expression skills.
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