Traditional Culture Encyclopedia - Hotel franchise - What are the necessary capabilities for hotel management?

What are the necessary capabilities for hotel management?

1. Honesty, perseverance, professional ethics and teamwork spirit;

2. Have good professional basic knowledge, self-study ability and enterprising and innovative consciousness;

3. Master the modern service concept and understand the development trend of modern service industry;

4. Familiar with the business knowledge of the front office, guest room, catering, recreation and other departments of the hotel;

5. Be familiar with the principles, policies and regulations of hotel industry development in China;

6. Have the management and basic service capabilities of hotel lobby, guest room, catering, recreation, exhibition and so on;

7. Have strong computer operation, written expression, interpersonal communication skills and certain professional foreign language expression skills.