Traditional Culture Encyclopedia - Hotel franchise - Hotel fire emergency plan

Hotel fire emergency plan

Hotel fire emergency plan (1)

First, alarm and alarm

1. If there is a fire hazard in the hotel, put out the fire first. Once the fire tends to be delayed, the fire information will be sent to the fire control center quickly, and the fire control center will record the fire information correctly. After the fire source is confirmed, the hotel should call the police in time (1 19) as the first reflection of the hotel, notify the public security fire control and truthfully report the location and fire situation.

2, after the alarm, quickly inform the hotel's top leader (general manager) and the manager on duty about the fire situation, and at the same time quickly notify the fire and maintenance personnel to arrive at the scene.

Second, the establishment of flood control headquarters.

In the shortest possible time, the hotel's top management will gather the personnel of various departments, security guards, engineers and daily volunteer firefighters into a whole to form a temporary rescue organization with the highest administrative leadership as its headquarters (the assistant to the general manager will be in charge in the absence of the general manager).

Duties of the Commander-in-Chief:

1, according to the actual situation of the fire, determine the fire extinguishing measures.

2. According to the specific plan of saving people first, controlling them first and eliminating them later, arrange for saving people and evacuating materials.

3, report to the fire brigade and the scene, and is responsible for the scene to speed up the fire alarm.

Three. notification

Fire fighting should be carried out accurately, quickly and centrally according to the principle of saving people first. First, the use of walkie-talkies, telephones, radio, alarm bells and other propaganda tools, people tell each other, and publicize the trapped people, mainly to publicize the fire source, stabilize the mood of the trapped people and guide them to evacuate.

Fourth, the responsibilities of the rescue headquarters

1. According to the hotel fire situation, inform the occurrence and spread of the fire and evacuate the trapped people decisively.

2. Divide the safe areas. According to the surrounding conditions of the hotel, determine the safe evacuation point and assembly point, determine the evacuation safety passage, safety stairs, safety exit doors and safety exits, define the division of labor, guide the firefighters of the unit and escort the trapped people to a safe area, and set up guides at each link sentry to point out the direction for the trapped people.

3, under the condition of mastering and controlling the fire, gather strength to arrange measures to save lives and transfer materials. In addition, disaster relief measures such as fire fighting, water supply, blocking prevention and smoke exhaust are taken.

4, the establishment of communication network, to ensure the smooth communication between departments and the implementation of the battle.

5. After the arrival of the public security fire brigade, transfer the fire fighting command to the public security fire brigade in time and obey the unified command of the public security fire brigade.

Verb (abbreviation of verb) organizational structure

Person in charge and chief commander of fire safety: * * *, deputy chief commander of fire safety: * * *

1, Fire Fighting Action Team * * *

2. Evacuation Steering Group: * * *

3. Communication Contact Group: * * *

4. Security Protection and Rescue Team: * * *

The intransitive verb evacuation and rescue.

Delineate the safe area of the hotel, determine the safe area and evacuation passage of evacuation assembly in time according to the building characteristics, surrounding conditions and fire point conditions, define the division of labor, assign the responsibility of fire fighting action to each fire brigade or voluntary fire brigade, guide and escort personnel to evacuate to the safe area, evacuate in the evacuation area, receive and arrange evacuees, and stabilize the mood of evacuees.

The order of evacuation of trapped people and materials:

1, the room that burns the fire first and the room adjacent to the room that burns the fire later;

2. First burn the layer above the fire layer, and then burn the layer below the fire layer;

3. The evacuation guidance group crosses the fire floor along the fire stairs and enters the safe area to guide the escort personnel to evacuate safely;

4, on-site rescue, organize the voluntary personnel of this unit to deal with the wounded in a safe area in time or send them to hospital for treatment.

Seven, organize self-help fire fighting

At the scene of the fire, the personnel responsible for putting out the fire and directing voluntary firefighters to put out the fire floor in an all-round way, and the personnel responsible for putting out the fire and directing firefighters to put out the fire in an all-round way.

Responsibilities of the fire command group:

1, organize fire reconnaissance, grasp the development of fire, and determine the fire source and spreading momentum.

2. Report the fire to the disaster relief headquarters in time;

3, according to the fire situation, command to cut off the power supply, combustible gas source;

4, command combatants to implement fire fighting, evacuation and rescue measures.

5. Send someone to close the fire door in the fire zone and carry fire extinguishing tools to prevent the fire from spreading vertically or horizontally;

6, check whether the combatants fire deployment meets the requirements;

7. Cooperate with public security fire control organizations for fire fighting and rescue, and maintain the surrounding order.

Eight, smoke prevention, smoke exhaust

Open the natural ventilation window smoke exhaust in the upper evacuation stairwell of the combustion floor.

Nine, security alarm

The security task outside the building is to set up roadblocks to guide all irrelevant vehicles to leave the scene and maintain the order outside the building. Receiving the fire brigade, handing over the fire fighting command to 1 19, obeying the command of public security fire fighting, creating favorable and smooth conditions for the fire fighting work, which is most conducive to suppressing the fire in the state of fire fighting.

The warning task of the entrance and exit of the building fire floor is: prohibit irrelevant personnel from entering the fire area, know that the evacuees leave the fire area, keep the parts evacuated from the fire floor, and ensure the fire fighting action of the fire brigade, which is conducive to the fire fighting requirements.

The warning tasks of the lower floor of the fire floor are: do not allow the evacuated personnel to enter or board the fire floor again, prevent the bad guys from looting and creating chaos, protect all the equipment, and guide the evacuated personnel to evacuate to a safe area in an orderly manner.

After the fire is put out, set up a warning zone in the fire area, prohibit irrelevant personnel from entering, and cooperate with the public security fire department to investigate the cause of the fire.

X. Communication and contact

Establish a communication network, so that personnel of all departments can receive fire information quickly and correctly, and take up their posts and conduct business according to the positions specified in the fire emergency plan.

Maintain communication with the fire control room, fire control and engineering maintenance departments inside and outside the building and on the fire floor.

XI。 loan guarantee

Ensure the uninterrupted supply of fire-fighting water and electricity, ensure the supply and integrity of fire-fighting equipment, and ensure transportation such as ambulance for the wounded.

12. After the incident, analyze the reasons, the weakness of the general manager's fire awareness and fire control work, and formulate preventive measures. The person in charge of fire prevention and the safety department will check and verify the results of the rectification measures, and conduct a fire inspection of the whole hotel.

XIII. Fire Records

1, fill in the fire accident report.

2, shall be investigated for the cause of the fire and the responsible person.

Fourteen Contents of daily inspection

1. In order to strengthen the usual fire drills, the hotel organizes the personnel of fire control institutions to conduct operation drills every quarter;

2. Check the fire hydrants every month, and the requirements for fire fighting equipment and facilities are completely effective;

3, check the fire equipment records every half a month, to prevent displacement and movement;

4, every two hours on the floor and important warehouse, computer room to focus on inspection, found hidden dangers and odor timely rectification and elimination;

5, the rectification of fire hazards;

6. Fire safety evacuation;

7, fire water, fire water;

8. The cultivation and effectiveness of fire extinguishers (replaced every two years);

9. Use fire and electricity, and whether there is any violation;

10, the mastery of fire control knowledge of employees;

1 1, management of important parts of fire safety;

12, management of inflammable and explosive articles.

Hotel Fire Emergency Plan (2)

1, guiding ideology:

In order to strengthen the fire control work, implement the policy of "prevention first, combining prevention with elimination", improve the fire control awareness of all employees, enhance the ability of self-prevention and self-rescue, put out the fire in time and effectively, minimize losses, protect the life and property safety of the country, hotels and passengers, and let all employees be busy and do their duties in case of fire. According to the national fire laws and regulations, combined with the actual situation of the hotel, this plan is formulated.

2. Organization:

3, fire extinguishing principle:

(1) Save people first, then put out the fire, and try to avoid casualties.

(2) First, evacuate inflammable and explosive chemicals to prevent the fire from expanding.

4. Emergency procedures for each post:

(1) Alarm and fire fighting by personnel at the fire site:

(1) When the first discoverer at the fire scene found fireworks, he immediately called the hotel fire control duty room (87 19) to report to the fire control personnel on duty, and explained his name, location, fire location and fire size.

② Press the nearest emergency alarm (manual alarm button or smoke exhaust valve manual button).

(3) Use the latest fire fighting equipment to stop the fire from spreading.

(2) Monitor:

(1) After receiving the alarm call, ask about the situation, make records at the same time, and inform the floor patrol team to arrive at the scene.

(2) Make a decision according to the alarm situation: determine the fire level (level 1 or level 2);

(3) After receiving the alarm signal (smoke alarm signal, manual button alarm signal), you must inform the building patrol or the team member on duty at the nearest site to arrive at the alarm site in the shortest time within 2 seconds, confirm the fire alarm and give feedback; At the same time, the fire truck is silent and records the group number and position number of the fire alarm.

(4) If the feedback is false alarm or false fire alarm, it should be reset.

⑤ If the feedback is a real fire alarm, the supervisor on duty should be informed to rush to the scene immediately by walkie-talkie or telephone within 1 second, and the intercom posts should be called twice continuously; Hall posts and access posts are also required to maintain vehicle order so that fire engines and ambulances can keep power when they arrive; The dormitory post members immediately inform all dormitory staff that they are not on duty and must arrive at the indicated place within 2 minutes. Other posts must arrive at the fire site within 1 minute.

6. Always pay attention to the fire situation, and transfer the monitoring camera to the accident area and record it:

1, the specific location of fire alarm;

2, the size and severity of the fire;

3. Types of burning substances;

4. Casualty losses;

5. Personnel are in place;

6, processing, etc. In order to report in writing afterwards.

⑦ Call the person in charge of the security department (the time, place, size and substance of the fire must be reported).

⑧ Determine the fire level according to the fire situation; If it is Grade I, call the general manager and deputy general manager of the hotel, and ask the front desk to inform the managers and supervisors of all departments to evacuate and explain the guests.

Pet-name ruby to start the fire broadcast, use clear words, repeat (ladies and gentlemen, please don't panic, the hotel is in an emergency evacuation state, please close the doors and windows, cover your nose and mouth with a gas mask or wet towel in the room, follow the safety instructions or follow the waiter to leave from the stairs in an orderly manner).

(3) floor patrol:

(1) After receiving the notice from the monitor, you must arrive at the exact fire scene within 2 minutes.

(2) Check immediately after arriving at the scene to confirm whether the fire alarm is true or not, and call the police immediately if it is a floor.

If the noise is muted and reconfirmed, it will be reset immediately and notify the monitoring center if it is found to be a false alarm or a false reward. Causes of false alarm or false alarm.

(3) If it is confirmed to be a real fire alarm, it shall immediately notify the monitoring center, and report the size of the fire, what kind of substances are burned, and whether there are any casualties.

(4) When the fire is small, the surrounding fire fighting equipment should be used to put out the fire.

⑤ When the fire is large, the surrounding articles, especially inflammable and explosive articles, should be isolated, and participate in the fire fighting work with colleagues and obey the command of the supreme commander on site.

6. After the accident, report the details to the department head in writing.

(4) Hall post:

(1) Be responsible for the parking lot and gate order, conduct vehicle evacuation command and keep the fire lane clear.

(2) irrelevant personnel are prohibited from entering the parking lot and lobby.

(3) Guide the waiting personnel in the dormitory to arrive in the direction and report the fire.

(4) After the fire truck or ambulance arrives, guide it to the scene of the fire, and briefly introduce the fire situation and casualties.

(5) always pay attention to the appearance of radio and newspaper reporters. When it is found, it should be stopped moderately and reported to the superior in order to make necessary arrangements in time.

⑥ Prevent the guests who have left the building from returning to the building or trying to enter the room to get things.

(5) Access to posts:

(1) is responsible for maintaining the order of vehicles around the passage and keeping the fire lane clear.

(2) Strictly control the entry of idle personnel to prevent criminals from taking the opportunity to destroy or fish in troubled waters.

(3) Guide the direction of the evacuated guests, and assist the Director of Housekeeping Department to do a good job in stabilizing the mood and settling the guests.

(4) Prevent guests who have been evacuated outside the building from returning to the building or trying to enter the room to get things.

(6) Safety personnel on duty:

(1) After receiving the notice, you should wear the fire suit and get to the front of the monitoring center within 2 minutes, and obey the arrangement of the management personnel.

(2) The off-duty supervisor shall be present to count the number of people, assign tasks, and lead all personnel to carry fire-fighting equipment to the site according to the instructions of the office post.

(3) If it is a first-class fire, the off-duty personnel should obey the assignment of the supervisor or the supreme commander, rush to the scene of the fire for warning, and organize other departments to assemble and prepare corresponding equipment to organize the evacuation of guests.

(7) The duty supervisor of the security department

(1) After receiving the fire report, you should arrive at the scene within 2 minutes.

(2) Organize the members on duty to use fire-fighting equipment to put out the initial fire.

(3) When the fire is large, calm down, arrange the team members reasonably to prevent the fire from spreading, and ask the monitoring center to inform the housekeeping department to call all departments to prepare for evacuation.

(4) If the general manager is not at the scene, and the fire is serious and the fire brigade is in urgent need of rescue, instruct the monitoring center to give an alarm to the "1 19" station, and report the situation to the superior leaders who arrived later and take measures.

(8) Front desk:

(1) After receiving the second-class fire alarm notice, you should call the managers and supervisors of all departments.

(2) After receiving the first-class fire protection notice, the general manager and deputy general manager shall be informed in addition to the managers and supervisors of each department.

(3) After receiving the fire alarm notice, the duty receptionist must immediately print out the latest guest identity information, collect the guest registration card, and bring it to the guest assembly place together with the guest identity information for use when counting the guests.

(4) After the fire, if a guest asks and expresses concern, if there is no special instruction from the leader and general manager, the personnel on duty should explain politely.

⑤ The receptionist must know the number of the hotel leader so as to get in touch at any time.

(9) Engineering Department:

(1) After receiving the alarm call, the personnel on duty should immediately cut off all power supplies on the upper and lower floors of the fire floor, stop the two passenger elevators, and ensure that there is no one in the elevator.

② Off-duty personnel should immediately bring the designated tools to the front apron of the hotel, and get close to the on-site commanding personnel to prepare for the equipment maintenance work within the whole scope of the hotel.

(3) Send someone to supervise the operation of the unit and the unit, ensure the normal operation of the positive pressure air supply and smoke exhaust machine, and ensure the safety during evacuation.

(4) Ensure that the emergency power supply works normally, make the emergency command light shine, and send someone to take a flashlight to the evacuation stairs for inspection. If the emergency light is found to be damaged, it should be replaced in time.

(5) The floor air conditioning system should be shut down, and the air supply and exhaust should be stopped.

6. Cut off the power supply one by one, including the power supply, leaving only the emergency power supply line.

⑦ Cut off the domestic water supply, but ensure the normal water supply of the tap water pipe to ensure the fire water supply.

Inform the boiler room to cut off the steam and hot water supply today, but pay attention to the safety of the boiler.

Pet-name ruby cut off the gas and diesel supply, do a good job of fire prevention, to ensure safety.

(10) Housekeeping Department:

(1) Inform the staff of the fire situation, control the lobby to avoid confusion, and instruct the front desk receptionist to prepare to answer the guest's inquiry calls.

(2) Assign a special person to organize the evacuation of the guests, so that the guests don't panic, evacuate in an orderly manner, and concentrate on the assembly point.

③ Assign one or two attendants to each floor, check all rooms and bathrooms with spare keys, and mark "V" on the door to indicate that there are no guests in the room.

(4) the housekeeping manager must carry the hotel flashlight, master key and the channel intercom used by the housekeeping department.

⑤ The Housekeeping Director is responsible for the evacuation, guidance and placement of guests.

⑥ The room service staff should shout loudly when evacuating guests (please don't panic, come with me).

(1 1) Food and Beverage Department:

(1) The restaurant manager informs the staff of the fire situation, and adjusts and controls the lobby and box to avoid chaos.

(2) Assign a special person to organize guests to evacuate, so that the guests don't panic, evacuate in an orderly manner, and concentrate on the assembly point.

(3) Send someone to check the restaurant and every box to see if there are unlit candles, solid alcohol stoves, cigarette butts and other things to be completely extinguished.

(4) Finally, cut off the power supply, lock the door and leave.

(12) Finance Department:

(1) The cashier should tidy up the money and () lock the warehouse and drawers.

(2) All employees should organize their own management documents and accounts and store them safely.

(3) the computer room should ensure the integrity of computer data.

(4) Check the office, trash can, etc. Don't leave unlit cigarette butts.

⑤ Inform all personnel to evacuate in order, and lock the door after turning off the power supply.

(13) Human Resources Department:

① Lock all important documents and personnel files.

② Turn off all power switches in the office.

(14) Marketing Department:

Lock all important files.

(2) cut off the office power supply.

③ Bring the contract documents to the meeting place.

(15) Staff Kitchen:

① After receiving the evacuation notice in the staff kitchen, turn off all kinds of electrical appliances, air conditioners and power switches.

(2) Put out all the fires in the kitchen.

(3) After all the dining staff in the evacuation canteen leave, they will go with them.

5. Evacuation methods and precautions

(1) The only way to evacuate is the fire stairs.

(2) In case of fire, all elevators on the first floor are automatically locked. Remember: never take the elevator to evacuate.

(3) In general, use the nearest stairs to evacuate. If one staircase is blocked by smoke, use other stairs to evacuate as much as possible. Because the evacuation staircase has the functions of positive pressure air supply and smoke exhaust, evacuation is safer.

(4) After entering the evacuation stairs, walk down the stairs. Don't try to go up, because there is thick smoke below.

(5) If the corridor is full of smoke, pay attention to find the emergency indicator light and walk in the direction of the indicator light. Never make a mistake.

(6) When it is difficult to walk upright, you should bend forward or crawl on your knees. Because there is some fresh air at the bottom.

(7) Other buildings have safety doors directly leading to the outside of the building on the first floor. When you get to the first floor, remember to go outside the building. Don't walk down the stairs to the basement.

(8) After being evacuated to the outside of the building, please gather in front of the hotel and don't leave casually.

6. Evacuation meeting place: the open space in front of the hotel.

(1) The front desk staff should carry the house registration form, and count the evacuated guests one by one, especially the disabled guests registered at the front desk.

(2) The security department should strengthen the security work around the assembly point, ensure the property safety of the guests, and prevent people from making trouble and destroying them.

7, on-site commander requirements:

(1) The highest post that arrived at the scene first served as the fire commander. The order of fire commander posts from high to low was: general manager, executive general manager, safety manager, engineering manager, duty manager, department manager, and so on.

(2) The commander-in-chief should carry a variable walkie-talkie, divide the work according to the size and nature of the fire, command each group to put out the fire, control the fire, evacuate people, rescue materials and alert the guards.

(3) If the commander-in-chief predicts or determines that the fire cannot be extinguished by himself, he should immediately instruct the attendant of the switchboard to report to the fire station "1 19".

8. Other hotel personnel:

(1) Don't leave your posts without receiving evacuation instructions.

(2) Keep calm and don't run or do anything that disturbs the guests.

(3) Don't use the hotel telephone unless necessary, so as not to interfere with the fire fighting and evacuation notice.

9, after the fire fighting work:

(1) The commander must order relevant personnel to do a good job of site security, protect the site and prevent resurgence and damage to the site.

(2) The security department shall arrange firefighters or assist the superior departments to conduct on-site investigation and various investigations.

(3) All departments should gather personnel to check whether there is a shortage of department personnel.

(4) Leaders at all levels quickly organize subordinates to evacuate the site.

10, requirements:

(1) Firefighters should carry forward the spirit of "one is not afraid of hardship, and the other is not afraid of death" and make every effort to protect the lives and property of the country, hotels and people.

(2) All actions are subject to instructions, so that orders are prohibited, and firm cooperation is made. It is strictly forbidden to cause injuries or casualties due to technical specifications.

(3) All staff of the hotel should improve their safety awareness, be familiar with the tasks and responsibilities entrusted by this plan, and fight a well-prepared battle.

Hotel Fire Emergency Plan (3)

1. In case of fire, determine the size of the fire as soon as possible. For example, in the early stage of a fire, take fire extinguishing tools nearby to put out the fire. If the fire is too big for individuals to control, they should quickly transmit the fire alarm information to the fire control center. Alarm methods usually include:

(1) The automatic alarm device alarms and reports to the fire control room.

(2) Report to the person in charge of the unit and report to the fire alarm telephone number 1 19. The fire location, location, burning materials, current situation, and the name and telephone number of the alarm person shall be stated.

2. After receiving the alarm, the fire control center or the Ministry of Security shall immediately start the fire emergency plan and set up a fire fighting and disaster relief command center.

Hotel fire emergency plan: set up fire fighting and disaster relief command center.

The fire fighting and disaster relief headquarters was composed of the following personnel: the main leaders in the hotel at that time and the heads of security, engineering and accident departments. The top executive leader acts as a conductor.

A, communication liaison group disposal procedures and related alarm content:

1, give an alarm to the head of the unit.

2. Use all the propaganda tools of the unit or shout loudly to inform indoor or trapped people.

Send someone to meet the fire truck at the door and command the firemen to be as quiet as a fire.

4. The evacuation notice should decide whether to notify some areas or the whole building according to the development of the fire. The order of notification is the fire floor first, and then the floors below the fire floor that may spread.

5. Give an alarm to the emergency center "120" or the public security patrol "1 10" according to the superior's orders.

Alarm:

1. Meet a fire truck at the intersection and enter the fire.

2, the unit temporary disaster relief leading group to the public security fire command report the fire situation and handling.

3. Meet at the emergency center "120" or the public security patrol "1 10" according to the previous notice.

Second, the fire fighting action group put out the initial fire, and cooperated with the public security fire department to take fire fighting action disposal procedures and related contents.

1, use fire extinguishers, fire hydrants and other equipment to get close to the fire source.

2. Use automatic sprinkler system.

3. Turn off the central air conditioning and ventilation system in this place, and start the air supply and smoke control equipment at the same time.

4, close the fire partition fire door, fire shutter.

5. All elevators except the fire elevator are forced to land on the first floor and locked.

6, report to the public security fire command fire situation, obey the command.

Three. Disposal procedures and related contents of evacuation guidance group

According to the guiding ideology of "rescue first, scientific rescue", use all tools and other means to issue evacuation orders to indoor and trapped people.

1. Determine evacuation and assembly areas and evacuation routes.

2, use the corresponding fire escape equipment and equipment, organize evacuation.

3, a clear division of labor, guided by the full-time staff of this unit, to assist the trapped people to evacuate to a safe area.

4. Set up sentries on the evacuation route to indicate the evacuation direction to the trapped people.

5. Organize to send capable personnel to find out whether there are stranded personnel in the fire evacuation area.

6. Arrange evacuation personnel and do a good job of stabilizing emotions.

7, the order of evacuation:

First, the area of the first fire room or adjacent fire rooms

B, fire protection layer and upper and lower layers first, and then fire protection layer with more than two layers.

C, first of all, guide people with evacuation ability to enter the safe area along the set evacuation route.

D, after assisting people with mobility difficulties, organize evacuation.

E. When the fire is out of control, the unit fire commander shall promptly notify all rescuers to evacuate.

IV. Safety Protection and Rescue Team

1, cut off the common power supply of relevant parts and turn on the emergency lighting device.

2. Evacuate the dangerous goods in the fire area from the scene.

3. Move valuables to a safe place, and carry out special care.

4, in a safe area for on-site rescue treatment of the wounded or sent to hospital for treatment.

5. Clear roadblocks and direct all irrelevant vehicles to leave the scene.

6, maintain the surrounding order, command passers-by to evacuate the scene.

7. Set up a warning zone to protect the fire scene and prohibit irrelevant personnel from entering.

Hotel fire emergency plan: evacuation methods and matters needing attention

(1) The only way to evacuate is the fire stairs.

(2) In case of fire, all elevators on the first floor are automatically locked. Remember: never take the elevator to evacuate.

(3) In general, use the nearest stairs to evacuate. If one staircase is blocked by smoke, use other stairs to evacuate as much as possible. Because the evacuation staircase has the functions of positive pressure air supply and smoke exhaust, evacuation is safer.

(4) After entering the evacuation stairs, walk down the stairs. Don't try to go up, because there is thick smoke below.

(5) If the corridor is full of smoke, pay attention to find the emergency indicator light and walk in the direction of the indicator light. Never make a mistake.

(6) When it is difficult to walk upright, you should bend forward or crawl on your knees. Because there is some fresh air at the bottom.

(7) Other buildings have safety doors directly leading to the outside of the building on the first floor. When you get to the first floor, remember to go outside the building. Don't walk down the stairs to the basement.

(8) After being evacuated to the outside of the building, please gather in front of the hotel and don't leave casually.