Where can I complain if I book a hotel online without refund?

Legal analysis: You can choose 1 and call 123 15 to complain to the Consumers Association, which will help guide the specific functional departments to handle it; 2, to the industrial and commercial departments, industry management departments and related institutions to report complaints. 3. Bring a lawsuit to the local people's court. You can try to book a hotel refund online: 1. Contact the hotel directly to make a reservation. This method does not need to pay in advance, so it does not involve change of visa and refund. However, if you need to keep the room, you need to provide a deposit. If you don't check in on the same day, you will be deducted on the first night. If you book hotels online, most of them are non-cancellable or non-refundable. If you don't check in at this time, you will generally deduct the first night's room rate and refund the rest; If you want to cancel the subscription, which website should you consult the customer service, but this cancellation also depends on the platform, because prepayment is not recommended. 3. If the order does not support cancellation, you can only ask customer service for help, because the money is still on the online platform and there is no account in the hotel. If you agree to cancel the reservation, it means that the hotel has the ability to sell the returned room again. If you don't agree to cancel the reservation, the hotel is still uncertain.

Legal basis: People's Republic of China (PRC) Consumer Protection Law.

Article 35 The people's court shall take measures to facilitate consumers to bring lawsuits. Disputes over consumers' rights and interests in accordance with the provisions of the Civil Procedure Law of People's Republic of China (PRC) must be accepted and tried in a timely manner.

Article 39 Disputes over consumers' rights and interests between consumers and business operators can be resolved through the following channels: (1) settlement through consultation with business operators; (2) Requesting consumers' associations or other mediation organizations established according to law to mediate; (three) to complain to the relevant administrative departments; (four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration; (5) bring a lawsuit to the people's court.