Traditional Culture Encyclopedia - Hotel franchise - What is your daily job as a hotel front office manager?

What is your daily job as a hotel front office manager?

Work content:

1, the top leader of the front office, directs all guest service activities in the front office.

2, responsible for planning, organizing and guiding the front office daily work.

3. Attend department manager meetings and organize regular department meetings.

4. Contact and cooperate with other department managers to ensure the smooth completion of the front office work.

5. Formulate the front office budget and forecast.

6. Control the cost and expenditure of the front office.

7, responsible for the front office from the supervisor to the staff training.

8. Patrol the hotel during duty.

9. Supervise the operation of front office staff and take disciplinary measures.

10. Evaluate the work attitude and performance of the front office staff.

1 1, check the VIP room.