Traditional Culture Encyclopedia - Hotel franchise - Responsibilities of the company's operating posts
Responsibilities of the company's operating posts
In today's social life, we are all directly or indirectly related to our job responsibilities. A complete job responsibility should include department name, direct superior, subordinate departments, management authority, management functions and main responsibilities. How to formulate job responsibilities is appropriate? The following is my collection of job responsibilities of company operation, for reference only. Let's have a look.
Responsibilities of Company Operation 1 Responsibilities of General Manager of Operation
1, fully responsible for the administration of various operations.
2. Formulate employee codes and implement them after approval by the board of directors.
3. Prepare the overall business process plan to ensure that the goods operate in a professional way under different treatment methods, so as to proceed smoothly and safely.
4. Collect all transportation information and submit it to the information processing center, formulate and improve the management information system, and ensure that the goods can be queried immediately (online) in every link.
5. Formulate the company's expenditure rules, and submit them to the board of directors for approval and implementation after being reviewed by the chief financial officer.
6, operating cost control, including fleet, freight, office, public relations, sales and warehouse rent, etc.
7. Make employee service performance report and positively evaluate service level.
8. Prepare professional warehouse management report.
9. When a crisis happens, it is time to carry out the task.
10, provide professional advice to the human resources department, and * * * formulate employee training manuals.
1 1, the concept of organizational integration, working with customers' storage and transportation personnel.
12. Prepare weekly business statements, including general handling statement, business cost statement, warehouse inventory statement, customer complaint statement and service quality statement, and submit them to the board of directors for review.
Warehouse supervisor
1. Assist the general manager of operations to manage all business work of warehousing;
2. Be responsible for the formulation of relevant operation specifications for general warehouse and sub-warehouse, and be responsible for the guidance and supervision in implementation;
3. Be responsible for the planning of general warehouse and sub-warehouse, and be responsible for the guidance and supervision in implementation;
4. Be responsible for the verification of warehouse rental expenses;
5. Be responsible for the safety inspection of the warehouse of the company and outlets;
6. Be responsible for dealing with emergencies in each warehouse, and make the correct treatment plan in the shortest time;
7. Fully grasp the unsalable inventory situation, and assist sales and after-sales to complete the control of unsalable inventory;
8. Responsible for handling all kinds of defective products in the warehouse, such as missing, defective, worn, etc., and actively contact upstream suppliers together with purchasing to solve them in time;
9. Be responsible for the claim settlement after the warehouse accident, and actively assist the insurance company to obtain compensation in the shortest time;
10. Be responsible for keeping abreast of the company's inventory situation and assisting the planning department to make an accurate judgment on the distribution of goods;
1 1. fully assist the information processing center to actively promote the use of logistics software in the company, and be responsible for collecting feedback on problems in the application process and discussing secondary development;
12. Be responsible for guiding the warehouse management of the company and assessing the management of each warehouse;
13. Complete other temporary work assigned by the chairman, general manager and vice president;
Transport supervisor
1. Assist the general manager in the operation of various businesses in the management department;
2. Be responsible for the formulation of the company's freight related operation specifications, and be responsible for the guidance and supervision in the implementation;
3. Assist the general manager to jointly complete the logistics planning of the whole company, and be responsible for the guidance and supervision in the implementation;
4. Communicate with logistics companies to achieve the goal of good cooperation;
5. Responsible for the verification of logistics costs;
6. Be responsible for handling all emergencies in the process of cargo transportation, and make the correct treatment plan in the shortest time;
7. Be responsible for tracking every handover link in the freight process to ensure the smooth flow of goods;
8. Be responsible for mobilizing all the work functions of the company's logistics system to ensure that the goods are delivered on time and in place on time;
9. Be responsible for tracking, coordinating and handling all kinds of random unexpected problems during the delivery of goods, and handling all kinds of bad situations such as lack of packages, defects and water inflow. , and is responsible for timely negotiations with manufacturers;
10. Be responsible for transportation insurance and complete the claim to the insurance company after the accident;
1 1. Responsible for guiding the distribution of the company;
12. Complete other temporary work assigned by the chairman, general manager and department manager;
inventory monitoring
1. Be responsible for establishing direct contact with the company's warehouse, keeping abreast of the goods in and out of the company's warehouse through the logistics software, and obtaining the original statistical reports of the goods in and out of the company's warehouse (including the next-level outlets) within the time range uniformly stipulated by the company.
2. Be responsible for skillfully using e-commerce software, statistically checking the daily inventory report of the company (including the next-level outlets), monitoring the purchase and delivery trends of goods inventory, auditing the real data of goods inventory, and completing the daily inventory report of the production department on time.
3. Responsible for the company's weekly unsalable statistics, monthly unsalable sales and inventory statistics, and monthly statistics of mobile phones received by company personnel, and responsible for following up the monthly commodity inventory and inventory verification.
4. Responsible for the collection and feedback of problems in the application of logistics system;
5. Be responsible for the operation guidance of the logistics system;
6. Responsible for the file management of inventory-related information;
7. Be responsible for providing business consultation on dynamic inventory of goods to the business department, finance department and the company at any time.
And provide various business guidance for inventory tabulation.
8. Complete other temporary work assigned by the chairman, general manager and department manager;
Transportation monitoring
1. According to the signed order contract and distribution plan, track the transportation and distribution progress of each single goods, coordinate and solve various problems in the transportation and distribution process in time, and ensure that customers receive the goods on time within the agreed time limit;
2. According to the distribution plan, be responsible for making the allocation notice accurately in the logistics system;
3. Be responsible for notifying the warehouse of the company in advance to make all preparations for receiving and warehousing;
4. Be responsible for tracking all logistics waybills, including waybills from cooperative companies and waybills transferred between companies.
And send a freight notice to inform the consignee at the first time;
5. Responsible for completing the registration of drop shipment arrival information in the logistics system;
6. Be responsible for tracking every handover link in the freight process to ensure the smooth flow of goods;
7. Be responsible for mobilizing all the work functions of the company's logistics system according to the dispatching instructions to ensure that
The goods are delivered on time and in place on time;
8. Be responsible for confirming whether the delivered goods reach the consignee's destination safely, quickly and on time;
9. Responsible for handling all kinds of bad situations in cargo transportation, recording and reporting to the transportation supervisor in time;
10. Responsible for the collection and collation of claim data after freight accidents;
1 1. Responsible for tracking, coordinating and handling all kinds of random unexpected problems during the delivery of goods;
12. Be responsible for checking transportation costs with various (logistics) companies;
13. Responsible for the management of logistics related materials and documents;
14. Complete other temporary work assigned by the chairman, general manager and department manager.
2 1. according to the overall strategic planning of the group company, establish a standardized and efficient operation management and project management system and business process, and be responsible for optimizing, perfecting and supervising the implementation;
2. Plan, promote, organize and coordinate the company's major business plans, study the group's industry trends and competitors, formulate short-,medium-and long-term business strategies, track market development and adjust strategies;
3. Responsible for providing data support and special research reports for the company's major decisions, and regularly submitting business situation analysis and prospect forecast reports to the company.
4. Formulate and decompose the company's business indicators and annual development plans to promote and ensure the smooth completion of business indicators;
5. Coordinate and promote the work of relevant departments of the Group and its subsidiaries, and establish an effective team cooperation mechanism;
6. Be responsible for the formulation and implementation of the group's overall business strategy and plan, and realize the rational and optimal allocation of the group's business resources;
7. Responsible for the construction, management and personnel training mechanism of the operation team;
8. Develop and maintain foreign relations in all aspects, reach strategic cooperation, and have the resources and contacts of relevant governments, associations, organizations and enterprises. Priority;
9. Complete other tasks temporarily assigned by superior leaders.
Requirements:
1. Education background: College degree or above, major in marketing, business management and other related fields.
2. Knowledge and skills:
1. Familiar with the daily management, operation and project management of group enterprises, with the ability of enterprise operation management, project management, strategic management and human resource management, and financial knowledge is preferred;
2. Strong innovation and market analysis, marketing and promotion capabilities, strong execution, result-oriented, and can actively cooperate with the planning, adjustment and implementation of the group company's strategy;
More than 3.8 years relevant working experience, more than 3 years working experience in the position of operation director of diversified group companies is preferred;
4. Comprehensive quality
1. Have strategic and strategic thinking and excellent learning ability;
2. Decisive and capable, resolute, professional, brave, full of positive energy, loyal and pragmatic;
3. Love work, strong ability to withstand pressure, willing to take career as their own responsibility, strong sense of professionalism and responsibility, and "workaholic" type;
Job responsibilities of company operation 3 Job responsibilities:
1, responsible for business development and making suggestions on development and market development.
2. According to the company's strategic planning, business plan, business policy and business form, find and develop the target market with good market environment.
3. Take the lead in making the pre-positioning and feasibility report of the hotel, and make the preliminary development and operation plan.
4. Organize and review all kinds of marketing promotion plans to comprehensively enhance the brand image of the hotel.
5. Preside over and promote the construction of key management processes and rules and regulations, standardize internal management, and optimize and adjust organizations and processes in time.
Requirements:
1, college degree or above, aged 34-39, more than 8 years of hotel management experience, and more than 2 years of operation director management position. Familiar with the development of hotel industry at home and abroad, five-star hotel preparation and management experience is preferred.
2. Have strong hotel operation planning ability, be familiar with all aspects of hotel operation, and understand the relevant national hotel management regulations.
3. Experience in hotel organization, manpower arrangement and operation process management system.
4. Have a keen sense of business and market, have a deep understanding of hotel marketing, and have a good professional level in product planning and design, market positioning, project packaging, planning and promotion of hotel projects.
5. Have a strong market perception ability and the ability to keenly grasp market trends and market directions.
6. Familiar with channel access and other related businesses.
7. Strong observation and adaptability, excellent interpersonal communication ability, team building ability and organizational development ability.
8. Hard-working, enterprising, strong sense of responsibility, high enthusiasm for work and good team spirit.
9. Open-minded, flexible, good at empathy, strong sense of innovation, and good cross-departmental cooperation.
10, good English. Overseas experience is preferred.
Responsibilities of the company's operation post 4 Responsibilities of the operation director:
1. Responsible for the operation of the education industry, including the formulation of operation planning and operation strategy;
2. Obtain customers through educational marketing activities planning and foreign cooperation;
3. Make a medium-and long-term operation plan to promote the brand promotion and rapid recognition of kindergartens;
4. Pay attention to the market performance of the education industry through data statistics and analysis, and constantly put forward suggestions for improvement;
5. Coordinate internal and external resource operation objectives;
6. Pay attention to industry competition and respond in time.
The fifth chapter is responsible for the operation and management of the company, leading the team to complete the reasonable tasks and objectives assigned by the company. Details are as follows:
1. Responsible for the development, management and coordination of all customers of the company. Strengthen customer system management, identify target customers, monitor customer situation, reflect customer trends to management in time, and establish complete customer files.
2. Help the company's leadership to conduct an effective and comprehensive analysis of the company's operating conditions, coordinate the company's internal management, ensure the normal operation of the company, and effectively supervise the company's workflow.
3. Establish and improve the amateur management system and supervise its effective implementation.
4. Strictly control the company's cost, and provide reasonable investment suggestions to the company leaders in time according to the company's financial situation, so as to achieve the satisfaction of multi-party cooperation institutions.
5. Responsible for the company's related personnel and performance management.
6. Integrate the internal and external resources of the company and establish effective information channels.
6 1. According to the company's product strategy, market frontier information and competitors' products, collect market and competitive information, put forward product planning, formulate, update and maintain product roadmap, and supervise and feedback the completeness of product realization;
2. Cooperate with the marketing department to conduct market research, investigate and analyze the development of related industries and markets, and put forward the development and rectification plan of the company's products;
3. Formulate, maintain and manage product management systems, specifications, strategies and schemes;
4. Manage the company's product line and product cost, organize the design and implementation of product functions, and output product specifications (PRD) and product feasibility analysis reports;
5. Deeply understand, track and collect the latest trends of competitors or market products and the upstream supply chain trends, output corresponding documents, and put forward constructive opinions and professional analysis reports on the long-term development strategy of the company's products;
6. Turn the company's product ideas into executable, operable and landing technical solutions, and follow up product projects;
7. Manage and check the product requirements and definitions of customized products, integrate the functions and improvements of the company's standardized products, and provide guidance and functional definitions for new product development;
8. Other things given by the boss.
Responsibilities of the company's operation post 7 Responsibilities:
1, responsible for the overall operation of the WeChat public platform and the editing, publishing and promotion of WeChat content;
2. Improve attention and user conversion rate;
3. Cooperate with company editors to organize and plan promotion activities and participate in their implementation; ;
4. Operate the official WeChat account independently to provide high-quality and highly disseminated product content for fans' planning;
5. Establish effective operation means to enhance the activity of netizens, increase the number of fans and raise attention;
6. Assist to complete the development plan of WeChat official account and promote the popularization of WeChat official account;
7. Track the effect of WeChat promotion, analyze the data and give feedback, and share the experience of WeChat promotion.
Requirements:
1, college degree or above, experience in independent platform operation is preferred, and excellent graduates are also acceptable;
2. Understand the Internet business and development trend, and be familiar with and keen on tourist customers;
3. Familiar with airline products, experience in tourism industry is preferred;
4. Have certain planning and creative ability, and be able to independently complete the execution of activity copy;
5. Have good data analysis ability, communication and coordination ability, teamwork spirit, pressure resistance and execution ability;
Responsibilities of the company's operation post 8 Responsibilities:
1. According to the needs of the project, plan and formulate the operation strategies of new media such as WeChat and Weibo, and plan and implement promotion activities;
2. Set goals and tasks, complete KPI assessment through activities, communities, article content, etc., and build effective operational means to enhance user activity;
3. Have certain data analysis ability, extract data reports, analyze the promotion effect and optimize it;
4. Participate in the marketing planning and promotion of the company's overall brand and products;
5. Be responsible for external public relations, expand and maintain the network of external media resources, establish long-term friendly relations with KOL, and establish media files.
Requirements:
1, bachelor degree or above in Chinese department or journalism and communication related major;
2. More than 3 years writing experience in new media (Weibo, WeChat, etc.). ), familiar with network expression;
3. Excellent text editing and creative ability, able to independently complete the original content manuscript writing and pseudo original content editing;
4. Be good at thinking from the user's point of view and writing words to solve the user's pain points;
5. Good at capturing hot events and topics on the Internet, highly sensitive to online language, active in thinking, innovative and challenging;
6. Strong copywriting planning ability, able to be creative on social topics;
7. Experience in copywriting in advertising companies or media (self-media or large) is preferred, and experience in maternal and child retail industry is preferred.
8. Be brave in innovation, have a wide range of knowledge, be active in thinking, have excellent creativity, be able to quickly respond to hot topics in society and industry, and have profound knowledge and experience in integrated communication, news communication, activities and event management.
Responsibilities of the company's operation post 9 Responsibilities:
1, responsible for the daily operation and promotion of self-media platforms such as WeChat official account;
2. Responsible for the writing of company brand and product related publicity copy, and planning and implementing related online activities;
3. Fully understand user needs, collect user feedback, and analyze user behaviors and needs.
4, complete other related work arranged by the leadership.
Requirements:
1, bachelor degree or above, majoring in news editing and marketing; At least 5 years experience in operating official WeChat account, familiar with the operating modes of other media platforms (Weibo, Baijiahao, Today Headline, etc.). ); ,
2. Excellent writing style, experience in event planning and execution, or managing 65,438+million+new media operating platforms or fans;
3. Be sensitive to fashion technology, real-time current affairs, entertainment news, etc. Be good at catching hot events on the Internet and fully and vividly combining them with business;
4. Have a certain understanding and familiarity with PS and video editing software.
Job responsibilities of the company 10 1. Responsible for the operation of domestic advertising platforms put by overseas companies;
2. Collect all kinds of market information, organize and integrate it and feed it back to the company in time;
3. Analyze customer needs and provide consulting services for customers;
4. Responsible for business negotiation, quotation, marketing plan, case tracking, contract signing and business payment settlement;
5. Maintain the existing cooperative partnership and coordinate and solve various problems in cooperation;
6. Tracking and analyzing the advertising effect;
7. Prepare company exhibitions and briefings, attend meetings and develop new customers;
8. Responsible for the operation of SNS pages in relevant markets;
9. Conduct business contacts with overseas branches of the company;
10. Other tasks assigned by the boss and work related to the above work.
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