Traditional Culture Encyclopedia - Hotel franchise - What is the experience of a smart hotel?

What is the experience of a smart hotel?

Smart hotels have been favored by hoteliers since the concept was launched. Many large groups have chosen their hotels as pilot projects to carry out intelligent hotel upgrades to create a vivid and three-dimensional intelligent check-in experience. Practice has proven that smart hotels not only improve customers' stay experience, but also greatly save the hotel's management and operation costs. Next, the editor of Zhijia.com will introduce a set of smart hotel solutions from Jiezhi Smart Home for the reference and analysis of hoteliers.

Achieve intelligent hotel life and comprehensively improve the check-in experience

1. Humanized lighting scenes

It is no longer necessary to insert cards and switches to control the lights in each area. Jizhi Intelligence allows the hotel to adjust and control lighting through a convenient control panel, providing guests with a comfortable and warm scene and lighting atmosphere.

2. Sensor control

Let residents feel as comfortable living in a hotel as at home. This is also the original intention of Jizhi Intelligent to upgrade the hotel intelligently. The lights and exhaust fan in the restroom can be controlled through the sensor. When people enter, the lights will turn on and the exhaust fan will turn on with a delay of 10 seconds. If the guest leaves the restroom for more than the set time, the system will automatically turn off the lights and exhaust fan. Of course, guests can also control it themselves through the panel. control.

3. Intelligent air conditioning control

In hot summer and cold winter, temperature adjustment is most needed. In order to provide residents with a comfortable stay, when guests check in, the air conditioner will automatically turn on to a suitable temperature. Of course, if a guest does not enter the room for a long time after registration, the air conditioner will automatically turn off to save power. During the stay, if the guest pulls out the card and leaves the room, the air conditioner will automatically increase the temperature. If the timeout period set by the system has not returned, the air conditioner will automatically turn off.

4. Electric curtain control

Usually, curtains are difficult to pull up. Whether at home or in a hotel, people have high requirements for space, so curtains are often used frequently. In order to solve this pain point, Jizhi Intelligence adopts a special control panel that can control curtains and window screens separately, reflecting the unlimited fun brought by intelligent life.

5. Intelligent temperature control

Of course, in addition to automated control, hotel users can also control and adjust the air conditioning system through the control panel according to their own needs.

Intelligent management reduces hotel management and operating costs

1. System failure prompt

When the system fails, the system automatically pops up a message on the software to notify the management staff to handle faults in a timely manner and improve the hotel's service efficiency.

2. Centralized monitoring of service software

In the hotel guest room management software, you can manage all rooms in the entire hotel to see if they are vacant, as well as the lights, air conditioners, doorbell panels, and electric controls in the rooms. Monitor the real-time status of curtains, fans and other equipment, making management clearer and services more thoughtful.

For example, using hotel room management software, the front desk clerk can set a "check-in mode" for the room. Before the guest checks into the room, the room will automatically adjust to a comfortable temperature to welcome the guest. When the guest pulls out the card and leaves the room, , the air conditioner temperature will automatically increase, and if left for more than the set time, the air conditioner will automatically turn off.

3. Closing reminder

If a guest forgets to close the door after putting their luggage after entering the door, the hotel room system will issue a sound reminder after the door magnetic switch is sensed.

4. Historical record query

Provide equipment operation, room usage records and other information to facilitate hotel management and improve room utilization

5. Management data*** Sharing

The system has an open interface and hotel management software data sharing, which facilitates unified management.

6. Service information

Service reminders: Do not disturb, please clean, customized services, check-out reminders

Room information reminders: Convenient for the waiter’s work , Avoid disturbing guests’ work and rest

Please remind later: When a guest comes, remind the guests waiting outside the door to wait.

7. Emergency Help (SOS)

Used when an emergency occurs, guests can notify the hotel staff through the emergency help panel, and the help information will immediately pop up on the front desk computer display. And an audible alarm will sound to remind you to deal with it in time.

8. Weak current controls strong current

The operation panels in the room all use weak current to control strong current, making the operation safer for guests.

9. Guest check-out application

When the guest presses the check-out application button, the front desk will promptly notify the housekeeping department to handle the check-out procedure, speed up the check-out, simplify the check-out procedure, and reduce Guest waiting time.

10. Delayed power cut off when card is pulled out

When the guest pulls out the card and leaves the room, the power to lights, exhaust fans, TVs, air conditioners and other equipment will be turned off in a delayed manner.

With the advancement of technology, the importance of user experience and interactivity is also increasing. Smart hotels that are easy to operate, fast, time-saving and convenient will be very popular among people. Traditional hotels can no longer meet all the needs of users. In the future, more smart products will be added to hotel services. As the saying goes, technology makes life better, Jizhi Smart Home will also help hotels improve service quality and achieve comprehensive intelligent operations.