Traditional Culture Encyclopedia - Hotel franchise - Who knows, what is the function of the "golden key" in the hotel?

Who knows, what is the function of the "golden key" in the hotel?

. The hotel golden key is to help guests solve various problems and act as a guide for guests. You must be familiar with the city you are in and understand everything you ask. This is also the most basic. The whole country has golden keys. The hotel with the most is the Beijing Wenterai Hotel. This hotel has 19 golden keys per hotel, ranging from department managers and directors to Chinese restaurant supervisors, duty managers and ordinary concierges. It can be said that the 19 keys are in vain. golden key,