Three skills of management

What are the three skills of managers?

If a manager wants to make achievements and make contributions, he must study, study and study again, have more knowledge and form the habit of lifelong learning. Using this skill, managers must be able to regard the organization as a whole, understand the relationship between the parts, and imagine how the organization adapts to its extensive environment. Especially for top managers, this skill is very important.

What are the three skills of managers?

A manager needs to have the following three management skills:

① technical skills

For hotels, it is essential to have the professional skills and skills needed by the hotel and this position, and to achieve effective cooperation in modern enterprises. Not only industrial enterprises need technical skills, but also other industries need technical skills, which is also very important for hotels.

② Conceptual skills

That is, the ability to form ideas, which means that a manager can think abstractly and has the ability to form ideas; Have a certain level of management theory, be able to apply management ideas and solve practical problems; But also has the ability of analysis, judgment and decision-making.

③ Humanistic skills

Ability to deal with interpersonal relationships. It refers to the ability to cooperate with others, including contacting the same level internally, understanding the activities of subordinates, stimulating and inducing the enthusiasm of subordinates, and contacting and coordinating relevant organizations and personnel externally.

Three special skills that managers must possess:

1. Good professional skills

Different enterprises and different departments have different requirements for professional knowledge. Managers should not only have a deep understanding of the tasks of subordinate units, but also do more research on their own professional and technical knowledge.

2. Good interpersonal skills

If a manager is not good at dealing with interpersonal relationships, even if he has more professional knowledge and rich work experience, he can't successfully lead his subordinates to achieve the expected goals.

3. Careful and systematic thinking ability

Managers will not be smooth sailing in their work. In order to solve the problems, the most important thing is to have a calm, meticulous and systematic thinking ability in order to make a correct judgment.

Three skills necessary for a good manager

First, control the working environment of enterprises.

Environmental cognitive skills mainly refer to the pressure, adaptability and flexibility of managers in managing enterprises. For example, calmly solve unexpected problems, quickly get familiar with and adapt to different working environments, and deal with difficult problems flexibly. In addition, managers should continue to pay attention to the working atmosphere of the organization, the working attitude of employees, the turnover of the company and other workplace environmental conditions, and make appropriate adjustments and changes with the help of various forces on the basis of correct understanding.

Second, grasp the internal needs of employees.

First-class managers often have high emotional intelligence and are good at empathy and communication. They can understand employees' inner demands and thoughts through their words, deeds and working and living conditions, and adopt different management methods and incentive measures according to employees' specific conditions to give employees a higher sense of security and belonging and help them complete their work better.

Third, recognize the real situation of individuals.

In addition to controlling the workplace environment of enterprises and grasping the real demands of employees, it is also important for managers to have self-awareness ability. Only when managers have a correct understanding of their own position, a clear understanding of the essential problems of the development of things, and a long-term vision and forward-looking and nonlinear thinking can they grasp a more accurate management breakthrough point and realize efficient management.