Traditional Culture Encyclopedia - Hotel franchise - What should I do if the hotel room booked online does not match the online introduction after I check in?
What should I do if the hotel room booked online does not match the online introduction after I check in?
We are consumers, so when our rights and interests are hurt, we have the right to protect our rights and interests, of course, within the scope permitted by law. Moreover, if you find that the hotel environment does not match or is much worse than the hotel description we booked online after staying in the hotel, you can communicate with the customer service staff at the front desk of the hotel at the first time, or directly with the manager of the hotel, and it is best to get a satisfactory result for both parties. But once the communication with the hotel fails, we need to contact the customer service of the online platform used by the hotel at that time.
If the room is booked on Meituan, you can contact Meituan customer service directly and then negotiate to check out. Normally, the US Mission will help us settle the bill. But in this way, we need to face the situation that we have to find another hotel as soon as possible without staying in a hotel for one night. If it is the off-season and there are not many tourists, there will be vacancies in general hotels, so we have more choices and maybe we can find a better hotel room than expected. But if it is in the tourist season, then we have to be prepared to sleep on the street. So if the hotel room is not particularly bad and acceptable, we will try to wait until the end of the tour before complaining about solving this matter.
Travel is to release pressure and ease the mood. Don't let such a trifle ruin your good mood, it's not worth the candle.
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