What should I do if the B&B unsubscribe policy does not allow me to return?

The hotel's cancellation policy does not allow refunds. In the case of consumer disputes, this can be solved in the following ways:

1. First, we can choose to negotiate with the operator. Coordination is the simplest and most direct way. You can negotiate a refund or change the check-in time with the hotel staff.

We can also discuss with the hotel to see if the hotel can book a room for us. Both sides can also reduce some losses, which is good for everyone.

3. Call the customer service of the ordering platform, ask the customer service of the platform to coordinate or refund, and tell the customer service of the platform the reason for checking out.

We can also postpone the check-in, so we can check in directly on our next business trip, which saves a lot of things.

Finally, we can also directly call the Consumer Protection Association to make a complaint.

In short, the B&B overlord clause is not refundable. This clause is unreasonable and infringes on the rights and interests of our consumers. In this case, we can try our best to solve it through consultation. If we can't negotiate, we can call to complain.

Legal basis:

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 9

Consumers have the right to choose their own goods or services.

Consumers have the right to choose their own operators to provide goods or services, choose their own varieties of goods or services, and decide whether to buy or not to buy any kind of goods or accept or not to accept any kind of services.

Consumers have the right to compare, identify and choose their own goods or services.

Article 26

When using standard clauses in business activities, business operators should draw consumers' attention to the contents that have significant interests with consumers, such as quantity and quality, price or cost, time limit and method of performance, safety precautions and risk warning, after-sales service, civil liability and so on. , and explain according to the requirements of consumers.

Operators shall not make unfair and unreasonable provisions to consumers, such as excluding or restricting consumers' rights, reducing or exempting operators' responsibilities, and aggravating consumers' responsibilities, by means of format clauses, notices, statements, shop notices, etc. , and shall not use format terms and use technical means to force transactions.

Format terms, notices, statements, shop notices, etc. If it contains the contents listed in the preceding paragraph, its contents are invalid.