Is it reasonable to charge for disposable disinfection tableware?

Charges for disposable sterile tableware are suspected of infringing consumers' rights and interests in disguise. Provincial Price Bureau: Compulsory charges can be reported.

According to the relevant provisions of the Food Hygiene Law, restaurants and restaurant operators are obliged to provide consumers with hygienic and qualified tableware, so that customers can pay extra for safe and secure sanitary tableware, which actually infringes on the legitimate rights and interests of consumers in disguise. If restaurants and restaurants impose a set of sanitation and disinfection fees, consumers have the right to refuse to pay or report to the provincial consumer Council.

According to the "Management Standard for Catering Enterprises" implemented nationwide since June 5438+February last year, the charge for disposable sterilized tableware has been listed as the category of repeated charges for various names of catering enterprises. China Consumers Association also made it clear that catering enterprises have the obligation to provide consumers with tableware that is qualified for disinfection, and bear the corresponding disinfection costs, and may not pass this on to consumers.

Relevant persons remind the public that disinfection enterprises and catering enterprises must express or inform customers before using paid tableware, so that consumers can choose. If the restaurant does not inform in advance and the tableware is not clearly marked with the charge sign, the customer can refuse to pay this fee when checking out. At the same time, consumers can take the initiative to ask the restaurant to provide free or paid tableware before eating, so as to avoid disputes caused by ignoring the prompt signs of paid tableware during eating.

According to the relevant legal person, according to the contract law, customers go to the hotel for consumption, which constitutes a service contract relationship with the hotel. The main contractual obligation of the hotel is to provide catering products and services, and it is the customer's right to enjoy services, including the use of sterilized tableware and paper towels. Therefore, the provision of tableware is a part of the contractual obligation of the hotel, and it is also an accompanying contractual obligation. Unless otherwise specified, the catering fee must include the tableware fee. If the hotel forcibly collects it separately, consumers can complain to the Consumers Association.

Compulsory charges can be reported to 12358.

If catering enterprises can ensure that their tableware is clean and hygienic, there is no need to use disposable sterilized tableware. If the tableware hygiene cannot be guaranteed, the disinfection cost should be borne by the catering enterprises themselves and should not be passed on to consumers. When consumers are forced to sell disposable sterile tableware, they can call 12365438 or 15 to make a telephone complaint and report, and relevant departments will investigate and deal with this behavior.