Common English in hotels

Good morning. This is a room reservation. Can I help you?

Good morning, room reservation. what can I do for you?

2) What kind of room would you like to reserve?

What kind of room do you want to book?

3) Single room or double room?

Single room or double room?

4) What days would you like to reserve a room?

What day would you like to make a reservation?

When are you arriving?

When are you arriving?

May I know your name?

Can you tell me your name?

7) How long will you stay?

How long are you going to stay?

I want to confirm your reservation.

I want to confirm your reservation.

9) I'll check if there are any vacancies.

I'll check the room reservation.

You should pay a deposit of 1000 dollars in advance.

You should be prepared to pay a deposit of 1000 USD.

There is a discount of 10%.

10% discount.

What kind of room do you like?

What kind of room do you want?

13) Have you made a reservation?

Do you have a reservation?

14) single room or double room?

Single room or double room?

15) We will extend the reservation for you.

We will make corresponding modifications according to your requirements.

I wish you a pleasant stay in our hotel. I wish you a pleasant stay in our hotel!

Please don't leave anything. Please don't forget your things.

Watch your step!

Please go!

We wish you a pleasant journey.

Have a nice trip!

I hope you have a wonderful trip! Have a safe trip!

2 1) All the best! All the best.

22) Take care! Take care!

Good luck! Good luck!

Thank you very much.

Thank you very much.

I really appreciate it． Thank you.

Thank you for coming.

Thank you for coming.

Thank you for staying in our hotel.

Thank you for staying in our hotel.

I am very grateful to you.

Thank you very much.

29) That's very kind of you.

Thank you. You're welcome.

You are (very) welcome

You're welcome. You're welcome

3 1) Not at all. You're welcome.

Just forget it．

I'd love to. (or happily)

It's a pleasure to serve you.

Glad to be of service to you.

It's my pleasure to serve you.

35) At your service. I'm glad to help you.

I'm really sorry. I'm sorry

I'm sorry sorry

I'm terribly sorry. This is my fault.

I'm terribly sorry, that's my fault.

I'm very sorry about my career. I'm very sorry for my carelessness.

Sorry to have kept you waiting.

Sorry to have kept you waiting.

4 1) Sorry to interrupt you.

Sorry to bother you.

42) It doesn't matter. It's nothing.

43) It doesn't matter.

It doesn't matter. It doesn't matter.

45) Forget it!

What can I do for you?

what can I do for you?

Can I help you?

what can I do for you?

What can I do for you?

what can I do for you?

Just a moment, please.

Just a moment, please.

Don't worry.

Would you please say that again? (or forgive? )

I'm sorry, could you say that again?

Mr. Bello, there is a phone call for you. Bello, there's a call for you.

May I ask who is speaking?

May I ask who is speaking , please? (telephone language)

I'll transfer you to room 1 120.

I'll connect you with room 30 1 right away.

What number are you calling?

What's the other party's phone number?

Who do you want to talk to?

May I have the name of the person you are calling?

Could you hold the line, please?

Would you please wait a moment (holding the microphone)?

Here is a letter for you.

This is your letter.

60) What a pity! What a pity!

I'm sorry to hear that!

I'm sorry to hear the news.

We are all sorry to hear that you are ill. I was worried when I heard that you were ill.

63) OK, OK, now try not to feel too bad about it.

Well, don't worry too much.

Wish you good health. Wish you good health.

Let me wish you all the best.

Wish you all the best!

66) Happy New Year! Happy new year!

67) Merry Christmas! Merry Christmas!

Best wishes for a happy birthday!

Best wishes for a happy birthday!

69) Congratulations! Congratulations! (Congratulations)

I sincerely congratulate you!

Heartfelt congratulations!

7 1) as you wish

Suit yourself.

Of course. Of course.

73) Sure. Of course.

Go do what you like.

Go ahead and do whatever you like.

Sorry, this is not allowed.

Sorry, this is not allowed.

No, I'm afraid not. No, I'm afraid not.

I'm afraid that's impossible.

I am afraid it is impossible.

Go straight ahead. Go straight ahead.

Turn left (right). Turn left (right).

80) Go upstairs (downstairs).

Go upstairs (downstairs).

8 1) Take the elevator to the third floor.

Take the elevator to the third floor.

The elevator is in the lobby near the main entrance.

The elevator room is in the hall near the gate.

The bellboy will show you to the banquet hall.

The lobby attendant will take you to the banquet hall.

There is a bathroom at the end of the corridor.

The post office is opposite the bar.

The post office is opposite the bar.

The bank is next to the shop.

The bank is next to the canteen.

You can change money at the cashier.

You can change money outside the cashier.

How much do you want to change? How much do you want to change?