Traditional Culture Encyclopedia - Hotel franchise - What are the reasons for the loss of hotel staff?
What are the reasons for the loss of hotel staff?
The age structure of employees in the hotel industry is generally low, and it is a young-intensive industry. Young employees are not mature in their thinking and are not very clear about their own positioning. When the real job is too far away from the ideal position, they are prone to psychological fluctuations and want to leave. In addition, young people have a small sense of family responsibility, strong self-adaptability, poor dependence on enterprises and more opportunities and development space, which leads to a high turnover rate of employees in the hotel industry.
2. Employee's dissatisfaction with salary.
Eminem Knichter and Ali, American scholars, found that the relative salary level is the most important one among all the influencing factors that determine employees to leave the enterprise voluntarily. For hotel employees, this relative salary level is too low, especially for some grass-roots employees, who do the hardest work and get almost the lowest salary. Compared with domestic and foreign hotels, the salary of foreign hotels is higher than that of domestic hotels, so hotel employees tend to work in foreign hotels, which leads to the outflow of domestic hotel employees.
3, lack of good corporate culture, employees have no sense of belonging.
Hotel corporate culture is a unique tradition and fashion of a hotel. Good corporate culture construction is to urge employees to follow the same values, beliefs, business philosophy and code of conduct, thus forming a strong cohesion and synergy. The key to solve this problem is to establish a "people-oriented" consciousness, respect and cultivate talents, and form a mutually recognized corporate culture.
4. Leaders lack charm, and the ability to manage employees needs to be improved.
The limited leadership, lack of charm and low quality of tourist hotels are also important reasons for the brain drain. In hotel management, some senior leaders have a strong sense of bureaucracy, disrespect for talents, rude management methods and bad management attitudes, and use personal power to block communication channels between superiors and subordinates, and communication with employees is even more lacking.
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