Why does the application amount only account for 30% of the total amount?

A: Meituan's application amount for quality problems is only 30% of the total amount, because Meituan platform has introduced a merchant guarantee fund system to protect consumers' rights and interests, that is, merchants need to pay a certain amount of guarantee fund to Meituan platform to compensate consumers for the losses caused by quality problems of merchants. When consumers complain about the quality problems of the merchants and get the platform's confirmation, the platform will pay the consumers from the merchants' guarantee fund, and decide whether to deduct the corresponding amount of the merchants' guarantee fund according to the compensation amount. Therefore, the application amount is only 30% of the total amount, which means that the compensation amount that the merchant needs to bear is 30% of the total amount, and the remaining 70% is borne by Meituan Platform.

Note: In order to protect consumers' rights and interests, Meituan Platform has implemented a merchant security system, which is a common practice of e-commerce platforms. Merchants need to pay a certain margin to the platform to ensure the honest operation of merchants on the platform and improve the shopping experience of consumers. When consumers complain about the quality problems of the merchants and get confirmation from the platform, the platform will pay them from the merchants' guarantee fund, and decide whether to deduct the corresponding amount of the merchants' guarantee fund according to the compensation amount, so as to promote the merchants to better manage and improve the quality of goods.

Expansion: In addition to the merchant protection system, Meituan Platform has also taken a number of measures to protect consumers' rights and interests, such as strictly reviewing merchants' qualifications, establishing a consumer protection fund, and opening a 24-hour customer service hotline. These measures are aimed at improving consumers' shopping experience, protecting consumers' rights and interests, and at the same time promoting businesses to operate in good faith and improving the quality of goods.