How do hotel employees ask customers to apply for membership cards?

How do hotel employees ask customers to apply for membership cards?

Allowing customers to purchase membership cards can not only better maintain old customers but also help develop new customers. As a hotel merchant, how do you let customers apply for membership cards? What about the membership card? Below I have compiled the detailed methods for hotel employees to apply for membership cards. I hope it will be helpful to you!

Tip 1: Locating potential customers

Locating potential customers means that when the front desk sells membership cards, it must identify customers with a high card application rate. Although the number of consumer groups is increasing, not everyone will accept the hotel's membership card. Only consumers who are suitable for the hotel and recognize the hotel will accept the promotion of the membership card.

The member recommendation system is a very effective method. Merchants can use the member information that has been recorded in the Nake membership management system to achieve this. Only old members who recommend new customers to join the membership can get certain preferential benefits, so that more old members can take the initiative to help the merchants promote and become the store's salesman. By adopting this method, merchants do not have to spend time looking for customers themselves, which saves them a lot of operating costs and can also obtain high-value potential customers.

Tip 2: Find the right time

Generally speaking, customers who come to the hotel for the second time are more likely to close a deal. So, when the hotel has so many customers every day, how does the merchant determine whether the customer is visiting the store for the second time? With the help of the Nake membership management system, the main information of the customer is recorded, so that the next time the customer comes to the store to make a purchase, it will be clear at a glance.

Tip 3: Use effective sales pitches

The so-called effective sales pitches are to identify customer needs. For example, if a customer pays more attention to whether the hotel can provide him with more preferential benefits, then when the salesman guides the customer to apply for a membership card, he should focus more on what membership privileges he can get after becoming a member.