What if the hotel order can't be cancelled?

Negotiate with the hotel If you don't agree, contact customer service. If not, complain to the authorities.

1. Contact the hotel first, tell the reason and ask if it is possible to cancel. If the hotel agrees, you need to contact customer service again, indicating that the hotel agrees to cancel and hopes to cancel the order. Customer service will help you negotiate. But if you can't cancel it in the end, there's nothing you can do. Maybe through a broker or something.

2. At present, almost all hotels pay the full room rate as a deposit to the reservation platform in advance, and then pay the deposit to the hotel after arrival, and the deposit will be refunded by the reservation platform after leaving. Orders cannot be cancelled or changed. If you do not arrive at the hotel, the deposit will not be refunded. The hotel will reserve the room unconditionally until the check-out time.

3. Non-cancellable hotel orders are generally not fully refunded. Because from the time you booked the room, the room was closed and no one else booked it. There is no room when you arrive at the store, and the policy is to pay twice the room rate. Now the room can't be booked because of your temporary cancellation of the order. Because of you, it is not appropriate for the seller to bear the loss, so even if the order is cancelled through negotiation, there will be no full refund.