I'm going to be a China waiter in a hotel. What should I pay attention to? What do you usually do? Are there any requirements and specifications?

The hotel pays the most attention to employees' gfd, manners and etiquette, and also pays more attention to personal work enthusiasm.

The daily work of waiters in China is to do their own jobs. I have a job as a waiter in a Chinese restaurant. I hope it will help you. As for the requirements, of course, it is standardized, because your words and deeds no longer represent you personally, but represent the hotel, so your words and deeds have corresponding standards, and the operational requirements at work also have related processes and standards.

Job responsibilities of the front desk attendant

I. Job Title: Front Desk Attendant

Second, the immediate supervisor: the front desk foreman

Third, work: provide quality service and satisfy the guests.

Four, job responsibilities:

1, comply with the rules and regulations of the restaurant and the requirements of service specifications.

2. Set the table according to the standards stipulated by the restaurant, make all the preparations before meals, ensure the hygiene of all tableware and glassware, and do a good job in cleaning the area.

3, friendly attitude, standardized operation, language standards, properly arrange the guests to sit down, pay attention to the guests' dining situation at any time, change the tableware and ashtray in time, and ensure that the countertop is clean and orderly at any time.

4. Responsible for replenishing the tableware on the workbench and collecting the used tableware on the dining table and workbench to the designated place.

5. Be familiar with all kinds of dishes and drinks, and do a good job in promotion. The varieties, origin, degree, characteristics and sales price of drinks need to be mastered and understood.

6. Maintain a good attitude and provide perfect service to customers according to the service procedures and norms stipulated by the restaurant.

7. Be responsible for turning over the table after the customer has eaten and setting the tableware for the next table.

8. Willing to accept customer complaints and report and solve them in time, and try to meet the reasonable requirements of the guests.

9, responsible for the guest meal payment checkout work.

10, do a good job of collecting customer opinions for each meal and submit them in time.

1 1, actively participate in training, and constantly improve service skills and service quality.

Verb (abbreviation for verb) Postal organ:

1, have the right to suggest store management.

2. Have the right to report the normal management implementation step by step.

3. Have the right to suggest and supervise the management processes implemented by managers at all levels.

4. Have the right to appeal to the superior who violates the regulations.

5. Have the right to know the management of shopping malls.