Traditional Culture Encyclopedia - Hotel franchise - What are the positions in the food and beverage department? Does the lobby manager belong to the catering department?
What are the positions in the food and beverage department? Does the lobby manager belong to the catering department?
One: Director of Food and Beverage
(1) is responsible for formulating the marketing plan, long-term and short-term operating budget of the food and beverage department, and leading all employees to actively achieve and exceed the business objectives.
(2) Check the work of managers, the implementation of restaurant service standards and various rules and regulations, take timely measures when problems are found, and successfully complete various reception tasks.
(3) Organize and implement the service technology and cooking technology training for the staff of the Food and Beverage Department, improve the quality of the staff, and establish a good image and reputation for the hotel.
Two: Executive Chef
(1) Be responsible for the planning and replacement of all kinds of Chinese food menus, and the examination and approval of product specifications and raw material procurement specifications according to the business objectives and policies of hotel catering and various production task indicators.
(2) According to the characteristics of each post and the operation of the restaurant, prepare the kitchen work schedule and check the attendance assessment of employees by subordinates.
(3) Actively strive for the opinions of the guests on the restaurant environment and the quality of the dishes, take effective improvement measures, and be responsible for handling the complaints of the guests on the quality of the dishes.
Three: catering clerk
(1) Complete various tasks assigned by the Food and Beverage Director and the Food and Beverage Manager. Make all kinds of reports of the department, classify and save all kinds of reports, and bind and file them regularly.
(2) Attend the regular meeting of the department and keep the meeting records. Deal with the daily affairs of the department, answer the phone, make records, properly handle and accurately convey the instructions from the superior.
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