Daily work flow of hotel security guards

Scope of responsibilities: 1. Familiar with public security and fire protection business knowledge;

2. Strictly verify and prevent idle personnel from entering the hotel;

3. Strictly implement reception of guests According to the system, all contact work and business personnel who enter the hotel must follow the guest reception procedures;

4. Supervise employees to wear badges to enter and exit the hotel, and supervise hotel employees’ attendance and clocking in;

5. Do a good job Registration of foreign vehicles;

6. Prevent employees from bringing dangerous items into the hotel without authorization; 7. Prevent guests from bringing dangerous items into the hotel

8. Check the items brought by employees according to the requirements of the employee manual items;

9. Write duty records, do a good job handover work carefully, do a good job in sanitation of the duty area, and have special reports for important situations;

10. When necessary Provide escort service at all times;

11. Maintain order in the lobby and maintain an elegant and civilized environment in the lobby; 12. Take good care of and preserve public facilities;

13. Prevent mental patients and shabby clothing 14. Pay attention to tracking and questioning people without clear targets, take timely measures when suspicious situations are found, and pay close attention to people entering and leaving the hotel after midnight;

15 . Assist the security foreman in investigating and handling complaints;

16. Work with the security foreman to correct and control misbehaving people;

17. Answer guests’ inquiries politely, provide guidance, and support the elderly The weak, sick and disabled;

18. Understand the general guest situation of the hotel, important meetings, banquets and other activities, and strengthen patrols in relevant areas;

19. Check the key parts of the hotel, such as The safety situation of locker rooms, public places, and emergency passages;

20. Check the implementation of safety management work in various departments;

21. Check the operation of various facilities and equipment 22. Be familiar with all emergency procedures in the hotel, the distribution of fire-fighting equipment on each floor, master the use of fire extinguishers, and respond promptly when encountering a fire. Fight the fire and report it quickly;

23. Carefully keep inspection records and shift handover work;

24. Complete other tasks assigned by superiors.