Traditional Culture Encyclopedia - Hotel franchise - What is the main operation process of Xinxiang cc Zhizhen Hotel?

What is the main operation process of Xinxiang cc Zhizhen Hotel?

1. The main operation process of Xinxiang cc Zhizhen Hotel is reservation and reception. Guests can make reservations by phone, online or in-store, and the hotel staff will receive them according to their needs and room availability.

2, check-in, guests need to provide identification, check-in time and room type and other information, hotel staff will check-in procedures for guests, and allocate rooms for guests.

3. Room service: After the guests check in, the hotel will provide a series of room services, including bed making, cleaning and sanitation, room service, laundry service, etc.

4. Check out. When a guest leaves the hotel, he/she needs to check out at the front desk, including settling the room rate and refunding the deposit.

5, feedback and improvement, the hotel will understand the needs and opinions of the guests through their feedback and evaluation, and improve and improve the service quality according to these feedbacks.